Sai Pruthvi Raj Mitta
Infra Technology Specialist
Hyderabad
Summary
Healthcare IT & PACS Architect / Product Owner with 8+ years of experience in enterprise imaging environments across radiology and oncology workflows. Strong expertise in PACS architecture, system implementations and migrations, business continuity planning, cloud technologies (Azure & GCP), and Agile product management. Proven ability to bridge clinical, technical, and business needs while ensuring high availability, SLA compliance, and continuous service improvement in mission-critical healthcare systems.
Overview
9
9
years of professional experience
4
4
Certifications
Work History
Infra Technology Specialist
Cognizant Technology Solutions, CTS
07.2025 - Current
- Lead administrator for enterprise RightFax infrastructure supporting critical clinical and administrative workflows.
Owned integration, security, compliance, and capacity planning, ensuring HIPAA-compliant document transmission.
Mentored junior analysts and standardized documentation practices across the team. - Administered networks by creating user accounts and managing permissions.
- Improved customer satisfaction by providing timely and effective technology support.
- Mentored junior team members in best practices for technology use, fostering a culture of continuous learning and improvement.
Senior PACS Engineer | Product Owner | Technical Lead
Providence Global Center
10.2020 - 07.2025
- Project: Enterprise Radiology & Oncology Imaging Platforms
- PACS Architecture & Implementation
- Actively participated in PACS implementations, upgrades, and migration projects across multiple hospital sites.
- Designed and supported end-to-end imaging workflows, including DICOM routing, modality integration, and PACS viewer configurations.
- Collaborated with vendors and clinical teams during go-live, cutover planning, and post-migration stabilization.
- Business Continuity & Disaster Recovery
- Contributed to Business Continuity Planning (BCP) for PACS environments to ensure uninterrupted clinical operations.
- Supported DR drills, failover testing, and downtime procedures, minimizing impact on radiologists and clinicians.
- Ensured PACS systems met high availability and resilience requirements for 24/7 healthcare operations.
- Product Owner & Agile Responsibilities
- Acted as Product Owner for PACS and imaging-related initiatives.
- Managed product backlog using Azure Boards, defining user stories, acceptance criteria, and priorities.
- Worked closely with stakeholders to align product roadmap with clinical and business needs.
- Served as Scrum Master, facilitating:
- Sprint planning
- Daily stand-ups
- Sprint reviews
- Retrospectives
- Drove continuous improvement by incorporating feedback from retrospectives into upcoming sprints.
- Operations & Service Management
- Owned incident, problem, and change management activities with strict SLA adherence.
- Led access provisioning, role-based access control, and audit compliance.
- Performed root cause analysis (RCA) to reduce recurring production issues.
- Coordinated with vendors and internal teams to resolve high-severity incidents.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
Senior Systems Engineer
Cognizant Technology Solutions, CTS
06.2017 - 10.2020
- Client: TriZetto (US Healthcare Payer Domain)
Healthcare Operations & Workflow Configuration
Supported healthcare claims processing platforms for major US payers.
Performed workflow configuration, data mapping, and integration support within Facets claims systems.
Worked on batch processing (834, 837, 835, Billing, Capitation) ensuring data accuracy and regulatory compliance.
Collaborated with business and technical teams to analyze requirements and translate them into system workflows.
Gained strong exposure to US healthcare regulations, payer workflows, and enterprise healthcare IT operations - Conducted thorough audits of system architecture, identifying areas for improvement and implementing corrective actions.
- Provided expert guidance on best practices in systems engineering, improving team performance and product quality.
- Led successful system upgrades by creating detailed implementation plans and coordinating resources effectively.
Education
Bachelor of Technology - Mechanical Engineering
Sri Venkateshwara Institute of Technology
Anantapur, India 04.2001 -
Skills
Product Ownership & Agile Delivery
Certification
Microsoft Azure Fundamentals (AZ-900)
DECLARATION
I hereby declare that the above-mentioned details are true to the best of my knowledge.
Signature: Sai Pruthvi Raj, Mitta
COMMUNICATION & LEADERSHIP
- Strong stakeholder management across clinical, technical, and business teams
- Ability to translate complex PACS architecture into business-friendly language
- Collaborative leader with experience in Agile ceremonies and cross-functional teams
Timeline
Infra Technology Specialist
Cognizant Technology Solutions, CTS
07.2025 - Current
Senior PACS Engineer | Product Owner | Technical Lead
Providence Global Center
10.2020 - 07.2025
Senior Systems Engineer
Cognizant Technology Solutions, CTS
06.2017 - 10.2020
Bachelor of Technology - Mechanical Engineering
Sri Venkateshwara Institute of Technology
04.2001 -