Driven, detail oriented, self-disciplined, and highly motivated fraud specialist with 5.8+ years’ experience in fraud operations, Branch Control Review and fraud investigations. Capable critical thinker and problem solver while working alone or in a group. Possess strong presentation skills and good communication skills-verbally or written as a Subject-Matter Expert (SME), coach, and mentor. Adept at addressing complexities and fostering effective communication while implementing proactive measures to prevent fraud. Seasoned Quality Assurance Administrator with background in regulatory compliance, process improvements and quality control. Strong ability to implement effective QA processes and streamline operations. Notable skill set includes risk management, strategic planning and project coordination. History of improving quality standards while reducing costs in previous roles.