JAYAMARSHALIN AV
Chennai
Summary
Accomplished Technical Writer with over 5 years in automotive and industrial documentation, specialising in DITA XML and structured authoring. Developed service, maintenance, installation, and design documentation for complex products, ensuring accuracy and consistency. Expertise in content reuse, CMS-based management, content migration, and documentation governance.
Overview
6
6
years of professional experience
Work History
TECHNICAL WRITER
Danfoss India
02.2023 - Current
- Lead the development and maintenance of installation, service, maintenance, and design documentation for global industrial drive and power electronics product portfolios, including Vacon, VLT® FC Series, AHF 005/010, and iC7 platforms.
- Drive structured authoring and content reuse initiatives using DITA XML and Ixiasoft CMS to improve content consistency, scalability, maintainability, and multi-channel publishing efficiency.
- Managed end-to-end documentation lifecycle, encompassing requirements gathering, content planning, technical authoring, reviews, localisation coordination, release management, and final publication.
- Collaborated with engineering, product management, SAP/ERP, service, and localization teams to ensure technical accuracy and documentation quality, achieving compliance and alignment with global product releases.
- Led documentation governance and content migration initiatives, improving content architecture, version control, change management, and quality across multiple product lines.
- Maintain and manage technical documentation using industry-standard authoring, publishing, document management, translation, and PDF tools.
TECHNICAL WRITER
GGS INFORMATION SERVICE
02.2021 - 02.2023
- Developed and maintained service manuals, repair manuals, and technical documentation for passenger vehicle platforms, enhancing user understanding of petrol and CNG variants.
- Interpreted complex engineering data and converted it into clear, structured, and user-friendly documentation for technicians, service centres, and end users.
- Managed complete documentation lifecycle activities including content planning, authoring, review coordination, revision handling, quality checks, and final publication.
- Validated documentation against engineering change requests, service updates, and product release modifications, ensuring accuracy and consistency for end users.
- Collaborated with Subject Matter Experts (SMEs), service engineers, and product teams to gather technical information and understand vehicle systems, service workflows, and maintenance procedures.
- Worked extensively with Adobe FrameMaker, and PLM systems to maintain high-quality technical publications aligned with OEM documentation standards.
- Coordinated with cross-functional stakeholders to ensure timely release of documentation, aligning with vehicle launch timelines and supporting after-sales service requirements.
Education
Electronics and Communication Engineering
Anna University
Chennai, IN-TN01-2020
Skills
- Technical Documentation: Installation Guides, Service Manuals, Repair Manuals, Maintenance Manuals, Design Guides
- Structured Authoring: DITA XML, Topic-Based Writing, Modular Content, Content Reuse
- Documentation Lifecycle: Requirements Gathering, Content Planning, Authoring, Technical Reviews, Quality Checks, Release Management
- Content Management: Ixiasoft CMS/TPS, Content strategy, Content Migration, Version Control, Change Management
- Documentation Governance: Content Architecture, Documentation Quality, Process Improvement
- Cross-Functional Collaboration: SME Coordination, Engineering Collaboration, Product Management, Service Teams
- Localization: Translation Coordination, Localization Workflow Management
Product Documentation Portfolio
- Multi-Master Cascade Control — Application Guide
- DrivePro® Remote Monitoring — Installation Guide
- VLT® Advanced Harmonic Filter — Design Guide
- Maruti Swift WagonR and Celerio — Service Manual
- CNH Truck — Service Manuals & Parts Catalogues
Timeline
TECHNICAL WRITER
Danfoss India
02.2023 - Current
TECHNICAL WRITER
GGS INFORMATION SERVICE
02.2021 - 02.2023
Electronics and Communication Engineering
Anna University