Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Jayanth Kandala

Jayanth Kandala

Lead Analyst - Solutions
Warangal

Summary

Highly skilled analyst with proven track record in data interpretation, strategic planning, and decision support. Adept in leveraging advanced analytical tools to drive insights and support business objectives. Strong team collaborator, consistently ensuring alignment with changing project needs and achieving impactful results. Known for exceptional problem-solving abilities and effective communication skills.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Lead Analyst - Solutions

Purpletalk Pvt Ltd
02.2022 - Current
  • Served as a liaison between users and developers, bridging communication gaps and facilitating productive discussions to streamline the development process
  • Successfully worked and implemented new methods to reduce the room for error on the product side and thus helped in increasing productivity
  • Developed and executed targeted marketing strategies for various occasions, resulting in a substantial increase in NFT sales
  • Conducted live tests to identify and troubleshoot bugs, glitches, and other issues within the applications
  • Implemented strategic updates to the gaming application based on market research and competitor analysis, leading to a significant increase in customer retention rate
  • Helped in designing a Wireframe, DRD for the implementation of new features
  • Contributed to the development of FAQ materials, tutorials, and knowledge-base articles for self-help
  • Can effectively use tools like JIRA, Lookers Studio, MS Office, and Invision
  • Developed a knowledge base of common customer issues and their solutions
  • Demonstrated strong problem-solving abilities to identify issues and quickly implement solutions
  • Designed and implemented solutions to automate manual processes, resulting in increased Productivity
  • Mentored junior analysts, providing guidance on best practices and fostering a supportive learning environment.
  • Continuously updated knowledge of industry best practices and emerging trends, sharing insights with colleagues to drive continuous improvement within the team.
  • Streamlined reporting processes to save time and improve accessibility of critical information for decisionmakers.
  • Led cross-functional teams for successful completion of projects, ensuring timely delivery and client satisfaction.
  • Collaborated with stakeholders to develop actionable insights from complex datasets, driving informed strategic decisions.
  • Developed strong relationships with clients, resulting in increased trust and repeat business engagements.

Relationship Manager

HDFC Bank Ltd
07.2021 - 01.2022
  • Led a team of seven people effectively and achieved desirable results that enhanced customer engagement and retention
  • Conducted in-depth customer research to identify new opportunities for growth and expansion
  • Developed and implemented a comprehensive customer service strategy that improved customer feedback ratings by 45%
  • Developed and maintained strong relationships with key clients, resulting in increased customer loyalty and satisfaction
  • Grew the customer base by 20% through targeted marketing campaigns and relationship-building initiatives
  • Resolved customer issues in a timely and efficient manner, resulting in reduction of customer complaints

Intern

movingDneedle
02.2020 - 05.2023
  • Secured 'A' grade for my performance during Internship
  • Analyzed and reported on the success of campaigns and suggest optimizations
  • Researched and identified new platforms and tools to improve marketing efforts
  • Developed and implemented content strategies to increase traffic and engagement on social media channels

Education

MBA -

ICFAI Business School
06.2019 - 06.2021

Bachelors of Pharmacy - undefined

Vaagdevi College of Pharmacy
05.2013 - 06.2017

Skills

    Ability to Multitask

    Microsoft Office

    Fast Learner

    Communication and Presentation

    Project Management Skills

    Training and mentoring

    Data quality management

    Report generation

    Scrum framework

    Key performance indicators

    Data analysis

    Software development

Personal Information

  • Place of Birth: Telangana
  • Date of Birth: 01/05/95
  • Nationality: Indian

Timeline

Lead Analyst - Solutions

Purpletalk Pvt Ltd
02.2022 - Current

Relationship Manager

HDFC Bank Ltd
07.2021 - 01.2022

Intern

movingDneedle
02.2020 - 05.2023

MBA -

ICFAI Business School
06.2019 - 06.2021

Bachelors of Pharmacy - undefined

Vaagdevi College of Pharmacy
05.2013 - 06.2017

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Jayanth KandalaLead Analyst - Solutions