Enthusiastic about learning Digital Marketing
Jayanthi Krishnan
SOV Operation Analyst
Summary
Strong team leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance team engagement and boost performance.
Overview
12
12
years of professional experience
1
1
Certification
5
5
Languages
Work History
SOV Operation Analyst
Convosight
Remote
10.2023 - Current
- Joined the SOV team as a contractor, volunteered to monitor SOV groups, transitioned to SOV Analyst, and currently managing team of SOV evangelists as SOV Operation Analyst.
- Coordinated with BSM, conducted briefing calls, and explained post creation and intervention methods to SOV contractors
- Performed daily content checks to ensure quality and consistency
- Conducted catch-up calls with SOV evangelists to understand challenges and provide solutions
- Managed queries on the SOV WhatsApp group to facilitate seamless work completion
- Onboarded and trained new SOV contractors, guiding them through the SOV process
- Prepared and sent requisition forms, coordinated with the legal team for seamless onboarding
- Successfully executed SOV initiatives, meeting brand requirements and achieving targets
- Tracked SOV brand mentions, compiled reports, and managed screenshot folders for each brand
- Coordinated with BSMs, BSEs, and Community Managers to implement required changes and ensure alignment with the process
- Managed and validated SOV & campaign dump, rechecked, updated, and submitted it in the tracker sheet
- Raised quality control requests and aligned SOV evangelists to rectify issues and improve content quality
- Coordinated with Volunteer Monitors, provided training, and oversaw their work
- Discussed and finalized the monthly salary sheet of SOV evangelists with peer Execution Managers and submitted it to the finance team.
- Enhanced team productivity by providing clear direction, setting objectives, and monitoring progress.
- Reduced costs through effective resource allocation and budget management.
- Drove continuous improvement initiatives to optimize execution processes and procedures.
- Collaborated with various departments to ensure alignment of goals and expectations throughout projects'' life cycles.
- Led change initiatives that resulted in improved processes while remaining adaptable in fast-paced executions.
Senior Engineer (Design)
Adarsha Control and Automation Pvt Ltd, Bengaluru
09.2012 - 12.2018
- Rendered consultancy in drafting proposals, preparing estimates, and designing the entire architecture for PLC panels and solar projects
- Managed electrical projects from inception to installation, including detailed documentation and product demonstrations
- Liaised with procurement and planning teams for effective cost control execution of projects
- Engineered proper protection schemes for complete electrical systems.
Education
B.E. in Electrical and Electronics -
Einstein College Of Engineering, Tirunelveli - ANNA UNIVERSITY
08.2008 - 2012.05
XII HSC - undefined
Sarah Tucker Girls Higher Secondary School, Palayamkottai
Matriculation - undefined
Little Flower Matric Hr. Sec. School, Tirunelveli
Skills
Project Handling and management
Careerbreak
01/01/19 to 01/01/23, Took a career break for maternity and child care. During this period, focused on family responsibilities and personal development.
Also volunteered moderating the Baby Destination Whatsapp groups based ofBengaluru .
Support Activities
- Supporting in Instagram Discovery & CE
- Supporting Community team on engagement
Certification
Digital Marketing Specialist- Training and internship - 1 month - DRIM
Interests
Keen interest in Relationship Building
Passionate in learning and applying AI and Technology
Timeline
SOV Operation Analyst
Convosight
10.2023 - Current
Digital Marketing Specialist- Training and internship - 1 month - DRIM
04-2022
Senior Engineer (Design)
Adarsha Control and Automation Pvt Ltd, Bengaluru
09.2012 - 12.2018
B.E. in Electrical and Electronics -
Einstein College Of Engineering, Tirunelveli - ANNA UNIVERSITY
08.2008 - 2012.05
XII HSC - undefined
Sarah Tucker Girls Higher Secondary School, Palayamkottai
Matriculation - undefined
Little Flower Matric Hr. Sec. School, Tirunelveli
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