Jayaprabha K
Bangalore
Summary
Dynamic Senior Consultant with extensive experience at IDP Education India Pvt Ltd, focusing on sales and business development along with customer relationship management. Achieved significant growth in market share and client satisfaction through effective lead generation and project management. Proficient in Salesforce, leveraging strong verbal communication skills to enhance team performance and consistently exceed targets. Committed to driving strategic initiatives that foster sustainable business growth.
Overview
13
13
years of professional experience
Work History
Senior Consultant
IDP Education India Pvt Ltd
Bangalore
01.2024 - Current
- Identify and pursue new sales opportunities to expand market share
- Generate leads through cold calling, networking, and marketing
- Develop and implement sales strategies to meet targets
- Analyze market trends, customer needs, and competitor activities
- Build and maintain strong relationships with customers, ensuring high satisfaction
- Provide regular sales reports and forecasts to management
- Coordinate with Operations to ensure timely delivery of products/services
- Negotiate contracts, pricing, terms, and agreements with clients
- Provide customer feedback to improve operations and sales strategies
Assistant Team Lead
Y-Axis Visa Consultancy
Bangalore
01.2021 - 01.2024
- Led the Study Overseas Team across multiple locations, converting leads into prospective applications
- Interacted with clients to close applications and resolve queries
- Analyzed team performance and implemented process improvements
- Monitored team targets and prepared weekly reports for management
- Trained and mentored the team on product knowledge
Educational Consultant
ADMISSION MENTOR
Bangalore
03.2017 - 05.2020
- Utilized knowledge of industry best practices to improve upon existing training methods.
- Assessed potential success of current and proposed programs and maintained compliance with various board regulations.
- Coached students on making decisions on colleges and career choices.
- Coordinated with external agencies to provide additional support services for students, such as tutoring and counseling.
- Developed and improved curricula, course formats and lesson presentations for diverse topics.
- Led initiatives to promote inclusion and diversity within the educational system, ensuring equitable access to resources for all students.
- Identified needs of customers promptly and efficiently.
Senior Administrator
MVJ COLLEGEOFENGINEERING
BANGALORE
02.2013 - 03.2015
- Developed reports on departmental activities for management review.
- Maintained positive working relationship with fellow staff and management.
- Performed administrative tasks such as scheduling appointments, maintaining calendars.
- Managed travel arrangements and accommodations for executive staff and visiting clients.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
Senior Placement Officer
MVJ Engineering College
Bangalore
11.2011 - 01.2013
- Planned and arranged placement drives, reporting to the Director.
- Ensured smooth coordination between students, companies, and academic teams.
Education
EEE
Rajalakshmi Engineering College
Chennai08-2007
Skills
- Sales and Business Development
- Lead generation
- Customer Relationship Management
- Project Management
- C4C
- Coordination
- Team Leadership
- Training
- Salesforce
- Genesys Enterprise Applications
- MS Word
- Excel
- CRM systems
- Strong verbal communication skills
- Strong written communication skills
Languages
English
First Language
Tamil
Advanced (C1)
C1
Hindi
Beginner
A1
Telugu
Elementary (A2)
A2
Timeline
Senior Consultant
IDP Education India Pvt Ltd
01.2024 - Current
Assistant Team Lead
Y-Axis Visa Consultancy
01.2021 - 01.2024
Educational Consultant
ADMISSION MENTOR
03.2017 - 05.2020
Senior Administrator
MVJ COLLEGEOFENGINEERING
02.2013 - 03.2015
Senior Placement Officer
MVJ Engineering College
11.2011 - 01.2013
EEE
Rajalakshmi Engineering College
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