Customer-focused Functional Consultant well-versed in engaging others while assessing project requirements. Polished in identifying client software needs, configuring Environment and rendering solutions for functional breakdowns. Offering high level of attention to detail, resulting in satisfied clients and lucrative, ongoing partnerships.
· Requirement Gathering: Proficient in gathering and analyzing business requirements, ensuring a thorough understanding of client needs.
· Document Preparation (FRD & FDD): Skilled in preparing comprehensive Functional Requirement Documents (FRD) and Functional Design Documents (FDD) based on gathered requirements, ensuring clarity and alignment with client expectations.
· Configuration Set Up: Experienced in configuring systems to meet client specifications, ensuring seamless integration and functionality.
· Creating User Manuals: Capable of creating userfriendly manuals to guide users through system functionalities, promoting efficient usage and maximizing productivity.
· Post Implementation Support and Maintenance: Dedicated to providing ongoing support and maintenance postimplementation, ensuring smooth operations and addressing any issues promptly.
· Functional Testing: Proficient in conducting functional testing to validate system functionality, ensuring adherence to requirements and identifying any discrepancies.
· Module Expertise (Trade and Logistics, Finance): Served as a consultant for various modules including Trade and Logistics, Finance, bringing indepth knowledge and expertise to each project.
· Understanding Complex Business Requirements: Experienced in understanding and addressing complex business requirements, particularly within the manufacturing industry, to provide tailored solutions.