JAYAPRAKASH S
Bangalore
Summary
To secure a challenging position in a reputable organization to expand my learning, knowledge and skills. I want to excel in the field with hard work perseverance and dedication. I am seeking a company where I can use my experience and help the company to meet its goal.
Overview
11
11
years of professional experience
Work History
Cluster manager
Hala mobility services
Bangalore
03.2026 - Current
- Achieved cluster-level sales targets and drove revenue growth
- Tracked sales performance and implemented strategies to enhance results
- Managed daily operations of mobility service platforms, ensuring efficiency and service quality.
- Ensure standard operating procedures (SOPs) are followed
Zypp Electric
Cluster manager
Bangalore
02.2025 - 03.2026
- Coordinated logistics and resource allocation to enhance service delivery efficiency.
- Led a team of professionals in providing high level administrative support services within the cluster environment.
- Facilitated regular meetings with staff to assess progress, address challenges, and identify improvement opportunities.
- Collaborated with cross-functional teams to swiftly resolve operational issues.
- Conducted regular meetings with staff to review progress, discuss challenges and identify areas for improvement.
SENIOR ASSOCIATE B2C
CARS24 SERVICES PVT LTD
Bangalore
05.2021 - 09.2024
- Trained and mentored junior staff to enhance skills in accounting principles and management techniques.
- Collaborated with stakeholders to enhance customer service protocols and reduce response times.
- Guided customers in selecting appropriate vehicles based on their needs and preferences.
- Provided training and mentorship support to junior staff members in order to develop their skills in accounting principles and management techniques.
PROJECT EXECUTIVE B2B
OLA CABS PVT LTD
Bangalore
08.2018 - 05.2020
- Streamlined hiring processes by identifying and staffing top talent, training new team members on best practices, and managing employees to enhance overall team productivity.
- Addressed travel plan issues for clients during the booking process.
- Managed daily operations of car rental services, ensuring vehicle availability aligned with customer demand.
- Handled customer inquiries and complaints to improve service quality.
TEAM LEADER B2B
FREECHARGE PVT LTD
Bangalore
12.2017 - 07.2018
- Collaborated with team members to meet and exceed target results, enhancing overall performance.
- Worked with team members to promptly resolve payment discrepancies, ensuring timely client satisfaction.
- Communicated with clients regarding payment statuses and issues clearly.
- Utilized payment processing software to efficiently manage and track transactions, improving accuracy and reducing errors.
BUSINESS DEVELOPMENT EXECUTIVE B2C
ZIPGO TECHNOLOGY PVT LTD
Bangalore
05.2015 - 11.2017
- Verified paperwork completion for pickups and deliveries to ensure compliance with company policies.
- Supervised daily operations, enhancing workflow and productivity across teams.
- Facilitated communication between departments to streamline operations and resolve issues.
- Facilitated interdepartmental communication to streamline operations and resolve issues effectively.
Education
SSLC -
DVG HIGH SCHOOL
HubliPUC -
DVG JUNIOR COLLEGE
HubliDIPLOMA - COMPUTER SCIENCE
SVIT POLYTECHNIC COLLEGE
Bengaluru, KASkills
- Logistics management
- Logistics Coordination
- Operations management
- Market Analysis
- Sales Strategy
- Team mentoring
Hobbies and Interests
- Listening music
- Playing cricket
Languages
Kannada
Proficient
C2
English
Proficient
C2
Hindi
Proficient
C2
Telugu
Upper Intermediate
B2
Tamil
Upper Intermediate
B2
Timeline
Cluster manager
Hala mobility services
03.2026 - Current
Zypp Electric
Cluster manager
02.2025 - 03.2026
SENIOR ASSOCIATE B2C
CARS24 SERVICES PVT LTD
05.2021 - 09.2024
PROJECT EXECUTIVE B2B
OLA CABS PVT LTD
08.2018 - 05.2020
TEAM LEADER B2B
FREECHARGE PVT LTD
12.2017 - 07.2018
BUSINESS DEVELOPMENT EXECUTIVE B2C
ZIPGO TECHNOLOGY PVT LTD
05.2015 - 11.2017
SSLC -
DVG HIGH SCHOOL
PUC -
DVG JUNIOR COLLEGE
DIPLOMA - COMPUTER SCIENCE
SVIT POLYTECHNIC COLLEGE