To excel high in the world of business development while seeking challenging, intellectually stimulating opportunities that optimizes my skills and versatile experience and also provides scope for future growth.
Overview
6
6
years of professional experience
Work History
Helpdesk Executive
VTT Transport Solution Pvt.Ltd.
Mumbai
11.2022 - 08.2024
Reporting to the Morgan Stanley Directly to the Manager -Operations
Managed VIP adhoc bookings, requests,ensuring timely and personalized service to high profile clients.
Proactively communicated with VIP clients to understand their specific needs and preferences, enhancing the overall experience.
Worked closely with cross functional teams to cordinate special arrangements and amenities for VIP guests.
Condected through background checks(BGV) on potential drivers to ensure compliance with company policies and safety standards.
Verified driver credentials from vendor managements team including licence, certifications, driving and other records to access eligibility for employment.
Ensuring that pick up and drops are as per schedule and penalize the vendor for any delay.
Preparing transport rosters on daily basis(Movinsync App)
Transport Executive Operations
Ecos Mobility & Hospitality Pvt Ltd.
Mumbai
03.2021 - 11.2022
Reporting to the CITI BANK Directly to the Manager - Operations
Preparing MIS of All Vendors
Inspecting vehicles
Follow up with the vendors for the invoices
Preparing Multiple Reports Back To Back report, on time arrival report, Incident reports, Single Occupancy Reports etc.
Maintaining database & sending reports to the seniors on regular basis
Ensure and try to provide vehicles for any Adhoc request.
Coordinating / communicating for Adhoc requirements, offering suggestions and attending to Complaints regarding transport operations
Communicating with colleagues exchanging operational information to ensure smooth flow of Operations
Maintaining on time Arrival Data / Drop Data allocation of vehicles for pick up and drop.
Prepairing pickup/drop rosters on daily basis in NXT trans app.
Senior Transport Executive
Altisource Pvt Ltd
Mumbai
10.2018 - 06.2020
Maintaing MIS on Monthly Basis
Preparing Rosters of Employees
Preparing Reports (In time Report, Out Time Report etc...)
Getting the data from Ops
On time in a specific format
Preparing Transport rosters on daily basis (Drop + Pickup Roster)
Distributing the roster to Service Providers
Looking after the number of cars placed in order during drop time of the employee
Looking after shortage of cars during drop time, if their then arranging the cabs from the other vendors
Ensuring that if the last drop is of female, she is being escorted with the Security Person
Visiting the accident spot if any occurred and investigating it and sends the full report to the superiors
Briefing the Escort person every fortnight regarding the safety of the employees
Education
Secondary School Certificate -
Mumbai, Maharashtra State Board
Mumbai, Maharashtra
Higher Secondary School Certificate -
Mumbai Maharashtra State Board
Mumbai, Maharashtra
Skills
Communication
Interpersonal abilities
Self-confidence
Motivation
Positive attitude
Zeal to learn
Flexibility
Detail-oriented
Hobbies and Interests
Playing Cricket
Languages
Marathi
English
Hindi
Personal Information
Father's Name: Hindurao Patil
Date of Birth: 20/03/93
Nationality: Indian
Marital Status: Married
Timeline
Helpdesk Executive
VTT Transport Solution Pvt.Ltd.
11.2022 - 08.2024
Transport Executive Operations
Ecos Mobility & Hospitality Pvt Ltd.
03.2021 - 11.2022
Senior Transport Executive
Altisource Pvt Ltd
10.2018 - 06.2020
Secondary School Certificate -
Mumbai, Maharashtra State Board
Higher Secondary School Certificate -
Mumbai Maharashtra State Board
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