Hi, I’m
Muhammed Jazil
SAP SuccessFactors Specialist - Learning
Kochi
Summary
Experienced SAP-certified HR Systems professional with a strong background in SAP SuccessFactors Learning. Skilled in driving digital innovation and advancing organizational learning solutions. Demonstrated track record of leading end-to-end implementations, configuration, and complex integrations within the Learning module. Collaborative approach in working with learning stakeholders to align technology with business strategy, enhance learning effectiveness, and ensure compliance. Proactively leveraging the SAP SuccessFactors Learning roadmap to provide expert guidance and optimize learning operations.
Overview
11
years of professional experience
1
Certification
Work History
EY
SuccessFactors Learning - Consultant
02.2015 - Current
Job overview
- Worked alongside Learning Content & Delivery teams to optimize content delivery and management through SAP SuccessFactors Learning functionalities, including various learning formats such as eLearnings and blended learning solutions.
- Led end-to-end projects involving the implementation and configuration of SAP SuccessFactors Learning modules, defining project scope, deliverables, and timelines.
- Provided expert guidance to learning stakeholders on the effective utilization of SAP SuccessFactors Learning features to meet specific business needs across multiple projects.
- Actively monitored the SAP SuccessFactors product roadmap to identify relevant improvements and developed strategies for their adoption within the learning environment.
- Conducted thorough reviews and testing of new SAP SuccessFactors Learning releases, features, and configuration changes.
- Successfully rolled out new SAP SuccessFactors Learning functionalities and updates to the user base, ensuring minimal disruption and effective communication.
- Hands-on experience in configuring core SAP SuccessFactors Learning module components, including the creation and management of Learning Items (e.g., instructor-led training, online courses), Catalogs, Programs, and Curriculums.
- Developed and implemented Assignment Profiles to automate the assignment of relevant learning content to specific user groups based on defined criteria.
- Conducted comprehensive reviews and updates of role-based permissions (RBPs) within SAP SuccessFactors Learning to ensure appropriate access and data security.
- Designed and implemented an integration between SAP SuccessFactors and ServiceNow, where ServiceNow served as the front-end for submitting learning-related requests, which were then processed via a middle layer to SFTP and subsequently through SAP SuccessFactors via Connectors.
- Implemented a Custom Learning compliance tile within SAP SuccessFactors Learning to accurately track learning compliance and meet NASBA-related regulatory requirements for the US geography.
- Integrated SAP SuccessFactors Learning with other modules, such as Employee Central, to streamline data flow and enhance overall system efficiency.
- Configured and managed Online Content Network (OCN) integration with third-party platforms, including Udemy and Coursera, to facilitate seamless content delivery and tracking.
- Utilized APIs to facilitate data exchange and integration between SAP SuccessFactors Learning and other enterprise systems, including a specific integration with Calculo that enabled building course agendas, capturing attendance, and recording learning histories for users via API.
- Presented recommendations based on data analysis and SAP SuccessFactors Learning capabilities to the Learning Leadership team, influencing strategic decisions.
- Collaborated with Learning Business Partners to translate business strategy into actionable technology requirements within SAP SuccessFactors Learning.
Sutherland Global Services
Consultant
07.2014 - 01.2015
Job overview
- Managed and addressed customer inquiries pertaining to credit score, transactions, credit enquiries, and related concerns, providing optimal solutions to ensure customer satisfaction.
- Identified and escalate technical issues to the Escalation Management team, ensuring timely resolution and minimal disruption to customer experience.
- Offered and recommended product upgrades to customers based on digital trends, driving sales and revenue growth while enhancing overall customer experience.
Education
University of Madras
Master in Business Administration
Kannur University
Bachelor in Business Administration
Skills
Proficient in SAP SuccessFactors
Personal Information
Relocation: Open to Relocate
Certification
SAP Certified Associate - Implementation Consultant - SAP SuccessFactors Learning
Timeline
SAP Certified Associate - Implementation Consultant - SAP SuccessFactors Learning
10-2023
SuccessFactors Learning - Consultant
EY
02.2015 - Current
Consultant
Sutherland Global Services
07.2014 - 01.2015
Kannur University
Bachelor in Business Administration
University of Madras
Master in Business Administration
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