Jebas Joseph
Navi Mumbai
Summary
A highly positive, flexible and hard working Technical consultant with 17+ years experience in Information Technology consulting including customer support, knowledge sharing, and global business development. Open for new ideas and new Challenges. Keen to find a company where I will be able to groom my technical as well as management skills
Overview
17
17
years of professional experience
Work History
Senior Consultant
CapGemini India
05.2022 - Current
- Serving as a Senior consultant as SharePoint on-premise and SharePoint Online Subject matter expert as a part for providing service using Office 365 administration
- Administered operational run support for a team working 24/7 and ensured all M365 and SharePoint activities carried smoothly.
- Designed a knowledge transfer plan for consultants and associates to develop the skills of associates and consultants both technically and Administrative aspects.
- Administered a patching activity which helped the application be compliant and solved the vulnaberility issues.
Partner Consultant
Taskeleyns Poland
01.2020 - 02.2022
- Have been working as a third party consultant providing services related to Microsoft 365, SharePoint Online
- Worked with technologies like Microsoft power automate, Lists forms for transitioning into Microsoft SharePoint environment
- Providing consultancy and advisory services to the clients
- Also providing services for education sector as a part of intern program
Senior Consultant
CapGemini India
10.2016 - 03.2019
- I have worked as a lead consultant different clients as SharePoint on-premise and SharePoint Online Subject matter expert as a part for providing service using Office 365 administration
- I have handled transition projects where the SharePoint infrastructure was taken over by the company
- I have been part of deployment of SharePoint Online site structure where the sites where converted from SharePoint 2007 to SharePoint Online.
Technical Support Engineer
Wipro
01.2008 - 10.2016
- I have worked as a technical consultant for supporting clients over call and emails in both inbound and outbound process with issues regarding SharePoint Online and SharePoint On-premise where we investigate, resolve problems and provide some advisory support
- Have worked as a acting technical lead and also a tier 2 support engineer
- Have done knowledge sharing and mentoring the new joinees
Education
Bachelor of Science - Computer Science
South Indian Education Society College of Science
Navi Mumbai, MaharashtraSkills
- SharePoint Online
- Microsoft Access
- SharePoint On-premise
- Exchange Online
- Microsoft 365
- Knowledge transfer
- Leading Technical/operational support
Accomplishments
Achieved Propeller of the month award for administering high priority issues and making sure business was operational without impacting end users.
Languages
English
Bilingual or Proficient (C2)
Timeline
Senior Consultant
CapGemini India
05.2022 - Current
Partner Consultant
Taskeleyns Poland
01.2020 - 02.2022
Senior Consultant
CapGemini India
10.2016 - 03.2019
Technical Support Engineer
Wipro
01.2008 - 10.2016
Bachelor of Science - Computer Science
South Indian Education Society College of Science
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