Hi, I’m
JEEVAN SHIVARAJU
Analyst, Sales Operations
Bengaluru
Summary
Sales Operations Analyst at Dell Technologies with over 7 years of experience in driving operational efficiency across global, revenue-impacting initiatives. Skilled in project management, data analysis, software asset management, and process improvement, with a strong track record in leading high-priority accounts and enhancing team productivity.
Proficient in SQL, Power BI, and Microsoft Office Suite, leveraging data-driven insights and effective people management to deliver business value. Passionate about advancing leadership capabilities and optimizing processes to support organizational success.
Overview
7
years of professional experience
Work History
Dell Technologies
Analyst, Sales Operations
04.2023 - Current
Job overview
- Project Manager with a year of experience overseeing cross-functional teams and delivering projects on time and within scope.
- Designed and developed visually compelling Power BI dashboards that provided actionable insights, enabling stakeholders to effectively engage customers, and accelerate deal closures.
- As the Engagement Manager, I delivered a strategic entitlement and consumption report to the sales team.
- Managed and processed over 40 high-priority Consumption Report requests from the sales team to secure customer deals.
- I joined the pilot batch of a newly formed team for further project management experience.
- Led the onboarding and training initiatives for a team of about 50 new employees, ensuring their mastery of process protocols and product understanding.
- Collaborated on the Legacy-EMC Consumption Project, focusing on streamlining data capture, validation, and consolidation processes.
- Contributed to increased team productivity by developing a simplified Standard Operating Procedure (SOP) document.
Dell Technologies
Specialist, Software Asset Management
04.2021 - 03.2023
Job overview
- Assumed the role of Project Lead, responsible for overseeing and managing 50+ projects per quarter, resulting in valuable experience.
- Implemented an efficient process for cleansing and loading large-scale data sets while predicting attainable revenue targets.
- Evaluated business processes, anticipated customer requirements, and strategically planned initiatives for successful implementation.
- Engaged and motivated team members use effective people management techniques, while also facilitating coaching and development opportunities.
Dell Technologies
Senior Representative, Asset Reporting Services
08.2018 - 03.2021
Job overview
- In my capacity as a Senior Representative, I handled data integration and reporting using Microsoft Excel, Power BI, SAP, and other internal Dell tools.
- I performed complex data analysis using SQL queries to meet internal operational needs and fulfill ad-hoc client requests.
- I analyzed customer data related to hardware and software entitlements, inventory, and software license contracts.
- I supported Sales Representatives by documenting, financial reporting, and quality analysis, resulting in increased success in closing quarterly and yearly deals.
Education
RNS First Grade CollegeBengaluru, India
Bachelor of Computer Applications
04.2001
Skills
Data analysis expertise
Project Management
Excel proficiency
Report preparation
Documentation and reporting
Analytical thinking
Data Quality and Assurance
Sales Strategy and Operations
Software License Management
Problem-solving
Critical Thinking
Collaboration and Communication
Innovation and Leadership
Time and Risk Management
Accomplishments
- Consistently ranked as the highest performer for a minimum of three quarters per year.
- Received Bravo Award for consistent performance throughout the year.
- Received Applause Award for training team members on go-live projects.
Timeline
Analyst, Sales Operations
Dell Technologies
04.2023 - Current
Specialist, Software Asset Management
Dell Technologies
04.2021 - 03.2023
Senior Representative, Asset Reporting Services
Dell Technologies
08.2018 - 03.2021
RNS First Grade College
Bachelor of Computer Applications
04.2001