JEEVIGA S
VIRTUAL RELATIONSHIP MANAGER
Chennai
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Overview
2
2
Languages
1
1
Certification
1
1
year of professional experience
Work History
Vrtual Relationship Manager
Equitas Small Finance Bank
10.2025 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
Education
MBA - HR
Hindusthan college of arts & science
Coimbatore12-2019
BCA - undefined
VPMM arts & science college for women
Krishnankovil12-2017
Skills
Strong motivational and leadership skills
Exceptional presentation and interpersonal skills
Unmatchable communication skills in writing and verbal both
Ability to work in a team as well as individual Adaptability
Ethical Behaviour
Proactive and self-motivated
Results Oriented
Relationship building
Customer relationships
Customer service
Relationship management
Additional Information
- Knowledge about banking products
- KYC process
- AML ( Anti money laundering)
- PEP
- Regulatory bodies of countries
- Sanctioned countries
Certification
POWER BI
Awards
- Participated in Merge & Acquisition competition in Karunya University & got 1st prize
- Participated in State level Yoga competition & got a 1st prize
Personal Qualities
- Strong motivational and leadership skills.
- Exceptional presentation and interpersonal skills.
- Unmatchable communication skills in writing and verbal both.
- Ability to work in a team as well as individual
- Adaptability
- Ethical Behaviour
- Proactive and self-motivated
- Results Oriented
Personal Information
Date of Birth: 05/10/96
DISCLAIMER
I shall here by that the details furnished above true to the best of my knowledge and belief.
Timeline
Vrtual Relationship Manager
Equitas Small Finance Bank
10.2025 - Current
POWER BI
07-2025
BCA - undefined
VPMM arts & science college for women
MBA - HR
Hindusthan college of arts & science