Jeevitha R
Lead Specialist HR Ops Services
Bengaluru
Summary
Specialist in HR Operations Services with over 4 years of experience. Demonstrated expertise in analytical thinking and problem solving. Highly collaborative and adept at working with cross-functional teams and passionate about continuous improvement and delivering high-quality outcomes aligned with organizational goals.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Lead Specialist HR Ops Services
Target Corporation
07.2022 - Current
- Manage end-to-end recruitment processes for the Target Distribution Centers using Workday HRIS, including job requisition creation, job posting, candidate application analysis, offer generation, and candidate hiring completion.
- Oversee candidate verification processes and make necessary adjustments to hiring workflows as requested by candidates and DC HR teams.
- Maintain and support Service Delivery during Business Continuity Planning (BCP) situations for all critical work-sets, monitoring error trends and driving continuous quality improvements.
- Train and mentor new team members on recruitment and store related reports.
- Conduct audits and assist L2 team members with process-related queries, troubleshooting errors and support them.
- Participate actively in application testing, contributing experience, insights, and feedback to improve system functionality and process efficiency.
- Manage onboarding process of team members by verifying their details through the E-Verify system.
- Monitor and address cases of fraudulent SSN usage to maintain compliance.
- Initiate termination processes for team members who fail to submit required documents or do not complete onboarding actions within the stipulated time frame.
- Provide support to analyst by assisting with process-related queries and delegated tasks as needed.
- Act as a backup by managing analyst responsibilities and ensuring continuity during their absence.
Sr Specialist HR Ops Services
Target Corporation
01.2021 - 07.2022
- Take full ownership of end-to-end recruitment tasks for assigned Distribution Centers (DCs) and backup DCs, ensuring accuracy and quality throughout the process.
- Consistently ensure timely completion of all DC recruitment and stores related activities to meet business deadlines.
- Provide support to peers by assisting with workload management during peak periods or as needed.
- Proactively learn and master new reports and tools to enhance recruitment process efficiency.
- Continuously imbibe knowledge and best practices to improve personal performance and team outcomes.
Process Associate
Gallagher Service Center LLP
08.2019 - 05.2020
- Planned and prioritized daily production for the entire team, ensuring timely completion of activities without quality issues.
- Reconciled invoices using company-provided tools, maintaining accuracy in financial records.
- Managed daily zeros and addressed past dues diligently to enhance operational efficiency.
- Communicated discrepancies with account managers promptly, facilitating resolution through effective email correspondence.
- Trained new joiners on Account Payable processes, fostering a knowledgeable team environment.
Skills
- Problem Solving
- Teamwork
- Leadership
- HR Operations
- Root Cause Analysis
- Ownership & Accountability
- Cross-functional Collaboration
- Workday HRIS
- Relationship Building & Approachability
Gigs
- NexGen Program, Participated in the NexGen program, developing Excel and PowerPoint skills, completing HR modules on Percipio, and gaining an overview of key policies including Target India's leave policy, LAP, compliance related to PF and gratuity, and payroll processes. Presented my learnings on the Tech Ops team's processes, detailing their roles, responsibilities and workflow.
- Apprentice Hiring, Contributed to the successful implementation of the apprentice hiring program by scheduling and following up with candidates, ensuring efficient interview coordination and candidate communication. Handled apprentice mailbox queries, conducted data cleanup, and supported the assignment of manager details to apprentices, facilitating a seamless onboarding process.
Education
- Master of Business Administration (HR)
Pondicherry University.
Year of Completion: 2025 (Results Awaited). - Bachelor of Commerce
Kristu Jayanti College, Bangalore.
2016 – 2019 - Pre-University Course (Commerce)
St. Joseph’s Pre-University College for Girls, Bangalore.
Completed: 2016 - Schooling (ICSE Syllabus)
St. Charles High School, Bangalore.
Completed: 2014
Extra curricular activities
Corporate Volunteering, Enthusiastic participant in various sports and actively participate in cultural activities organized within the HR department, promoting team spirit and engagement.
Interests
Culinary & Arts
Gardening
Adventure Activities
Timeline
Lead Specialist HR Ops Services
Target Corporation
07.2022 - Current
Sr Specialist HR Ops Services
Target Corporation
01.2021 - 07.2022
Process Associate
Gallagher Service Center LLP
08.2019 - 05.2020
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