Jerome Lawrence
Manager - Digital Supply Chain
PUNE
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Project Manager - AMS (ITIL)
Stellium Consulting India Pvt Ltd
09.2023 - 04.2024
- This was a support or a managed project in AMS to close all the I/CRs as per the business users that were raised on SOLMAN
- Users from various departments would raise a ticket in their respective module such as FI CO, MM, PP, HCM, SD
- Most of the I/CRs were closed w.r.t ITIL framework as per standard functionality available in SAP if not, then ABAPer would develop it across different modules
- As a PM there was a direction in the team needed referring to daily updates, daily work, daily client calls, etc to be discussed in the daily scrum
- Updation in daily client calls for all the tickets being worked, working done as updates and next plan of the tickets
- Monthly ticket updates were given in the monthly meetings and along with analytics for tickets open - closed - WIP
Technical Project Manager (SDLC) 9 Go-Lives in 3 months
Stellium Consulting India Pvt Ltd
08.2023 - 02.2024
- Goal of this role was to manage all currently running Implementation Technical Projects to complete the development
- Directed developer teams project wise, monitor the WRICEF objects for completion as per Man Days approved by clients in a stipulated Realization Phase for each client
- Work involved right from monitoring TDL's work if they have gone through the FS document and approved
- Once the document is approved then monitor if the TDL has allocated a developer to that particular object in time to start the developments as per schedule
- Post this monitoring if the development of that object is completed by the developer in time, sent for FUT & UAT post TUT and if no bugs then prepare TS document to be handed over to the respective PM of that project
- If bugs are found post TUT either in FUT or UAT then rework of the same, along with registering data the nos. of bugs
- Finally the TR nos. also to be registered in the centralized WRICEF tracker
- Daily updates with 31 different status to be updated in the tracker as Development status and daily updates need to be updated by the developer and all this to be monitored on daily basis in the morning scrum call with the technical team
Manager Digital Supply Chain
Stellium Consulting India Pvt. Ltd.
2 2023 - Current
- Successful completion of 2 Implementations & 1 TM Deliverables project & currently Implementing a DM project
- First Implementation was for TM Cutover & Go-Live Phase for a Garments Manufacturing and supply chain.
- It involved various TM objects to be delivered to client as per their warehouse needs such as : Freight Settlement Issue in TM, PO Field in TM Cockpit, Courier LR Transshipment, Change in DR Print & Inputs, Inward Dashboard - PO Input instead of FU, Return with Carton to be reworked, Manual FO Creation - Consumables, Contract & Charge Management, TM Analytics Dashboard, One to One table relation posting(Same Sales off-Same Div), Mixed Cost Center posting(Same Sales off-Diff Div), Common Cost Center Posting (Comm CC-S/O seq in FO),
- Second Implementation was an SAP EWM Implementation for a paints manufacturing company to position itself as no. 1 in its segment to be the market leader
- Implementation of a Greenfield project from Kick-off to Go Live and Hypercare.
- Monitoring and delivering over 50 objects that were gathered as per the business requirements, leading the client with offering industry best practices along with MFS automation in place for PM & FG lines
- Project Timelines were 18 months to complete 1 Implementation & 5 rollouts
- Maximized performance by monitoring daily activities and mentoring team members.
- Conducting weekly, monthly and Steering Com meetings to keep the Actual Vs Planned in check and support to be called out if need be
- Delivering the Project milestones as per agreed timelines and keeping and showcasing each task - activity wise along with WIP, Completed & Not started levels
- Most important to keep all the Risks keep listed and showcased over the weekly meetings along with the mitigation plans to ask if any support needed as per the cricality of the Risk
Head of Special Projects
Logistics Plus India Pvt Ltd.
10.2021 - 01.2023
- The job involved building and managing a team, developing business intelligence reports, analyzing supply chain data, and overseeing a $5M spend for a 4PL business
- Experience in working with Cargowise and producing HR budgets and analytics reports.
- Creating an SOW for the client and aligning with the requirements
- Discovering the KPIs / KRAs of the team mates and publishing them for the team
- Recruitment, on-boarding and trainings of the team members
- Publishing monthly, quarterly reports as well as leading the Steering Com to keep in check Risks and mitigate them as a single team along with client
West Region Head(P&L)
Scanwell Logistics India Pvt Ltd
08.2019 - 09.2021
- Roles & Responsibilites included KAM, Sales, Operations, Finance & Credit Control of the Western Region
- Retaining the existing clients & deep selling or cross selling of other products
- New Business Development and pipeline creation along with Sales Team and visiting clients on a joint meet
- Monitor the Operations as per the KPIs set as a bar to service the clients
- Overseas branch office leads to be sent on weekly basis by Panjiva and monitoring this to be executed by Sales Team
- Keeping the P&L clean and in check at all times and reducing unnecessary costs
Senior Manager
Yusen Logistics
09.2018 - 07.2019
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Assistant Manager - Sales
Nippon Express
04.2014 - 08.2018
- Established a strong rapport with vendors and suppliers, negotiating favorable terms that resulted in cost savings for the organization.
- Increased sales revenue by implementing strategic marketing plans and analyzing consumer trends.
- Consistently exceeded individual sales targets by employing persuasive communication skills and expert product knowledge when interacting with customers.
- Analyzed sales data to identify areas for improvement, implementing targeted strategies that led to increased performance across all metrics.
Chief Manager Sales
Babaji Shivram Clearing & Carriers Pvt Ltd
10.2012 - 03.2014
- Directed marketing efforts leading to increased brand awareness and a growing customer base.
- Managed selling products through all Indian branches to achieve organizational goals and maintain high profitability levels.
- Implemented effective training programs to enhance employee skills and improve overall job satisfaction.
- Monitored competitor activity closely, using insights to devise strategies for maintaining a competitive edge in the industry.
- Increased revenue generation by identifying new business opportunities and expanding existing client relationships.
Sales Manager - Western India
Kerry Logistics
12.2009 - 09.2012
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Received Top Performer in India award for HKG to India lane for Air Imports being a Honkong based company
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Account Manager Sales
S-Net Freight India Pvt Ltd
06.2006 - 11.2009
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Educated clients on new products or services to increase customer engagement with brand.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Education
PGMP -
MITSOM
06.2004 - 05.2006
BCOM - undefined
Bhavan's College
06.2000 - 05.2004
Project Management Professional - undefined
Simplilearn
05.2021 - 05.2021
Software Testing Foundations - undefined
Linkedin
10.2023 - 05.2023
Introduction with Service Management with ITIL 4 - undefined
Linkedin
10.2023 - 05.2023
PMI-ACP - undefined
Linkedin
10.2023 - 05.2023
Skills
SAP DM
Lean Six Sigma Green Belt
SDLC
Microsoft Project Plan
Stakeholder Management
ITIL
Jira
MS Office
Google Suite
Agile Management
Waterfall Project
Budgeting & Reporting
Risk Management
Schedule Management
Scope Management
PMP
Websites
Personal Information
- Place of Birth: Mumbai
- Date of Birth: 07/02/82
- Nationality: Indian
Timeline
Software Testing Foundations - undefined
Linkedin
10.2023 - 05.2023
Introduction with Service Management with ITIL 4 - undefined
Linkedin
10.2023 - 05.2023
PMI-ACP - undefined
Linkedin
10.2023 - 05.2023
Project Manager - AMS (ITIL)
Stellium Consulting India Pvt Ltd
09.2023 - 04.2024
Technical Project Manager (SDLC) 9 Go-Lives in 3 months
Stellium Consulting India Pvt Ltd
08.2023 - 02.2024
Head of Special Projects
Logistics Plus India Pvt Ltd.
10.2021 - 01.2023
Project Management Professional - undefined
Simplilearn
05.2021 - 05.2021
West Region Head(P&L)
Scanwell Logistics India Pvt Ltd
08.2019 - 09.2021
Senior Manager
Yusen Logistics
09.2018 - 07.2019
Assistant Manager - Sales
Nippon Express
04.2014 - 08.2018
Chief Manager Sales
Babaji Shivram Clearing & Carriers Pvt Ltd
10.2012 - 03.2014
Sales Manager - Western India
Kerry Logistics
12.2009 - 09.2012
Account Manager Sales
S-Net Freight India Pvt Ltd
06.2006 - 11.2009
PGMP -
MITSOM
06.2004 - 05.2006
BCOM - undefined
Bhavan's College
06.2000 - 05.2004
Manager Digital Supply Chain
Stellium Consulting India Pvt. Ltd.
2 2023 - Current