Jesudass R
Chennai
Summary
I am a highly motivated person, enthusiastic and ambitious with excellent interpersonal and communicative skills. In the course of my academic studies and work experience I have used these skills to work well on my own initiative. I am seeking an opportunity where I'll be able to use my experience and skills to contribute to the organization growth.
Overview
9
9
years of professional experience
Work History
Quality Analyst
Wipro HR Service Pvt Ltd
04.2020 - 03.2025
- Strong understanding of the provider credentialing process, including primary source verification, background check and certification verification.
- Knowledge of State and Federal regulation related to healthcare provider credentialing and licensing.
- Responsible for tracking and updating expiring provider credentials including state license, DEA and annual training programs.
- Proficiency in maintaining accurate and up-to-date provider records and data with credentialing systems.
- Maintained credentialing database while tracking all direct provider contract data.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Trained and supported new team members, maintaining culture of collaboration.
- Mentored Junior associates, fostering professional growth and helping them to reach their full potential.
Senior Customer Representative
HCL Pvt, Ltd
09.2018 - 01.2020
- Performing regular check on products of Online marketing compared with Office Depot and promoting the business and attracting new customer to buy our products.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Mentoring junior processors and providing the required training to them.
- Ensuring to meet the SLA timeframe and perform periodical reports on the same.
Assistant Administrator
Make Easy Logistics, Pvt Ltd
05.2017 - 05.2018
- Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
- Preparing Run sheets and updating in Software.
- Handling incoming receipts and outgoing expenses which includes Fuel expenses, Vehicle Payment and Administration expenses.
- Regularly conducting meeting team to discuss about status and for future sales target improvement.
- Daily sending daybook report and Vehicle report to head office.
- Tracked expenses, processed invoices and completed other related accounting tasks.
- Arranged conference rooms and facilities to prepare for meetings.
Process Associate
Accenture
12.2015 - 02.2017
- Quality checking for Flipkart products.
- Complete review of product information and identify the missing information.
- Sending incomplete product details to the client.
- Maintain and track individual workflow during production.
- Supporting inventory control during peak times when needed.
- Extracting TAT report on daily basis to have a track on products.
Education
Bachelor of Commerce -
UNIVERSITY OF MADRAS
Chennai04-2015
Skills
- Good administration and organizational skills
- Professionalism and strong work ethic
- Training and mentoring
- Critical thinking and problem solving
- Time management
- Multiple tool experience in healthcare industry like MAINFRAME, JIRA, WCA, ECHO, ICN NAVIGATOR
- Flexibility and co-ordination skill
- Leadership and team supervision
Languages
English: Fluent
Tamil: Fluent
Telugu: Fluent
Hindi: Basics
Hobbies and Interests
Games, Listening Musics, Novel Reading.
Timeline
Quality Analyst
Wipro HR Service Pvt Ltd
04.2020 - 03.2025
Senior Customer Representative
HCL Pvt, Ltd
09.2018 - 01.2020
Assistant Administrator
Make Easy Logistics, Pvt Ltd
05.2017 - 05.2018
Process Associate
Accenture
12.2015 - 02.2017
Bachelor of Commerce -
UNIVERSITY OF MADRAS
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