Jeva Praveen

Customer Support Executive

New Delhi

Summary

Enthusiastic customer care executive committed to consistent growth while providing consumers superb care and resolution. Excellent verbal and written communication skills through multiple interfacing activities with varying clientele. Consistently exceed expectations by exploring customer requests and various ways to add value to customer care experience.

Overview

years of professional experience

Languages

Work History

Senior Customer Care Executive

I Energizer

Noida

01.2022 - Current

Evaluated interactions between associates and customers to assess personnel performance.
Coordinated timely responses to online customer communication and researched complex issues.
Kept accurate records of all customer interactions and transactions.
Collected customer information and analyzed customer needs to recommend potential products or services.

Education

Masters Of Arts - Political Science Honours

IGNOU

Delhi

Skills

Call center operations

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Software

Ms Word

Ms Excel

Ms PowerPoint

Interests

Gardening

Dance

Travelling

Timeline

Senior Customer Care Executive

I Energizer

01.2022 - Current

Masters Of Arts - Political Science Honours

IGNOU

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