JEYANTH BALASUBRAMANIAN
Madurai
Summary
Software Engineer with four years of experience in developing and maintaining scalable web applications. Strong background in Java, SQL, application support, root cause analysis, and performance optimization. Skilled in collaborating with cross-functional teams to improve system reliability, uptime, and customer experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Software Engineer
HCLTech
Madurai
01.2021 - 01.2025
- Developed and enhanced web-based applications ensuring improved reliability and performance.
- Provided technical support achieving 95% firstncontact resolution and 98% customer satisfaction.
- Handled P1/P2 incidents within SLA (<24 hrs) and reduced recurring issues via preventive solutions.
- Migrated servers from Windows to cloud platforms reducing operational costs by 25%.
- Collaborated with clients on requirement gathering improving project alignment by 20%.
- Mentored and supported onboarding of new engineers in debugging and ticket handling.
- Worked with crossnfunctional teams to implement enhancements and optimize application workflows.
- Performed detailed analysis and troubleshooting to improve responsiveness and reliability.
Education
B.E - EEE
Adhiyamaan College of Engineering
Hosur01-2016
HSC -
Indhira Gandhi Memorial Matric School
Madurai01-2012
SSLC -
Indhira Gandhi Memorial Matric School
Madurai01-2010
Skills
- Java
- SQL
- HTML
- CSS
- Application support
- Debugging
- Data structures
- Algorithms
- Incident management
Timeline
Software Engineer
HCLTech
01.2021 - 01.2025
B.E - EEE
Adhiyamaan College of Engineering
HSC -
Indhira Gandhi Memorial Matric School
SSLC -
Indhira Gandhi Memorial Matric School