JIGAR PATEL
Ahmedabad
Summary
Versatile & results-oriented professional; targeting assignments in Techno-commercial Operations, Business Development with an organization of repute, preferably in Gujarat
A performance-driven professional offering 15 years of experience in managing Techno Commercial Functions, After Sales Business Development, Client Relationship Management with key focus on top-line profitability while ensuring optimal utilization of resources Extensive knowledge and experience in steering After Market Business Development function for achieving the monthly/yearly targets, thereby contributing to the organization’s revenue Effective in devising and preparing proposals, tenders, contracts for the client along with various reports such as prospect reports containing all the technical & commercial features Highly skilled in liaising with the clients for requirement gathering, system study as well as analysis of techno-commercial bid recommendations / purchase orders Hands-on technical experience in diagnosis and root cause analysis of issues based on customers’ feedback, leveraged in determination of appropriate solutions for the problems and creation of detailed reports Exceptional capabilities in establishing & nurturing healthy relationships with the clients for generating new & repeat business for the products/spares; skilled in providing effective resolution to client’s concerns/queries across various topics Rich experience in coordinating with cross-functional teams such as Purchase, Production, Logistics, Packaging and others for seamless order execution & delivery to the client Proficient in analyzing & reviewing the market response / requirements and communicating the same to the Marketing and Sales Teams for accomplishment of business goals as well as achievement of market share metrics An exceptional communicator, with strong analytical, problem-solving and interpersonal skills to relate to any level of stakeholders/client and work towards achievement of personal & organizational goals; capability to work under pressure and meet deadlines, showcasing the results-driven approach
Overview
15
15
years of professional experience
1
1
Certification
Work History
Executive – Business Development
KHS Machinery Pvt. Ltd.
Ahmedabad
01.2009 - Current
- Working towards and ensuring achievement of targets for product and spares pertaining to sales and profitability levels
- Steering AMC sales to the customers with company’s products
- Evaluating request for proposals in coordination with other teams to ensure quality delivery of projects for attaining the business objectives
- Negotiating contractual terms & conditions including master agreements, statement of work, amendments, Letters of Intent and Mutual Agreements with the service providers
- Planning visits to the customer site, submitting the offer, addressing objections and receiving the order from customers and dispatching suitable materials to them
- Making Dispatch Document such as Invoice, DC Form 402 and others
- Following up with the Purchase Department for quick delivery, and with the Production Team for Assembly, in case it is required
- Negotiating and dealing with various transporters/vendors for shipment and finalizing the best quote after comparison
- Arranging and ensuring proper packing of materials/spares
- Conducting follow-ups for the securing the payments on time from customers
- Evaluating the customer base and creating yearly material inventory as per the requirement
- Liaising with the clients to address their queries and providing information about the spares required, orders, dispatch and so on
- Establishing & maintaining healthy relationships with esteemed customers to attain new & repeat business in future
- Managing the Data Entry Team for accurate information capture and order documentation.
- Leveraged expert sales and relationship-building abilities to exceed sales quota.
Marketing Engineer
Hi-Tech Elastomer Ltd.
Ahmedabad
- Designed: Fendering System for Marine Ships 10000 DWT to 300000 DWT as per the water level of jetty for proper operations of the ship at port end or mid-sea operations
- Marin products as per BS, DIN, PIANC standards in line with ISO System
- Dealt with all types of designs of buoy like Fair Way Buoy, Channel Marking Buoy, Mooring Buoy, as per IALA (International Association of Marine Aids), Navigation and Lighthouse Authorities) and all type of fender, Bollards, Rubberized Ladder and offshore products
- Submitted enquiries and tenders of Govt., Semi Govt
- Port as well as the Pvt
- Companies
- Assisted in calculation of Weight, Reaction Force, Hull Pressure, Ultimate Stress, Breaking Load of all the products
- Provided resolutions to the technical and commercial queries of prospective customers
- Represented the company during tender opening process as well as negotiations for price
- Achievements: Achieved an increase in the Annual Turnover
- Submitted 100 new enquiries and tenders of new clients for the first time
- Successfully secured 35 new orders between Apr’07 – Apr’08
- Contributed in evolution of designs of Fendering System for Gujarat Adani Port as well as the Kandla Port Trusts.
Education
BE (Mechanical) - CAD/CAM
North Gujarat University
01.2005
Skills
- Techno-Commercial Operations
- After Sales Business Development
- AMC Tendering / AMC Sales
- Cross-functional Liaison & Coordination
- Tendering/ Technical Bid Analysis
- Client Relationship Management
- Vendor Management
- Inventory Management
- Reporting & Documentation
- Team Management
- Windows
- MS Office
- AutoCAD & Internet Applications
- IMMS Systems (Integrated Manufacturing Management Systems)
SAP S/4 HANA
Personal Information
Date of Birth: 06/16/84
Languages
- English
- Hindi
- Gujarati
Projects
Reciprocating Air Compressors, Ingersoll – Rand (India) Ltd., Naroda, 12/04, 01/05, This project involved operations, assembly and testing of the Small Compressor Business Unit, Single Stage Reciprocating Air Compressor as well as the Double Stage Reciprocating Air Compressor. Analysis of Casting Processes, Shah Alloys Ltd., Santej, 06/04, 07/04, This project included activities related to the Electrical Furnace, A.O.D. Processes, (Argon, Oxygen Reduction), L.R.F. Ladder Refinery Furnace Process and Fume Extension System Processes and so on.
Accomplishments
- I am a leader of spares team and handling all customer of KHS India.
Languages
Gujarati
First Language
Hindi
Advanced (C1)
C1
English
Upper Intermediate (B2)
B2
Certification
- Received special achievement award in 2023 for Achieving Record Spares OE & Sales first time in KHS History.
- Mastering the Legal Landscape at KHS.
References
References available upon request.
Timeline
Executive – Business Development
KHS Machinery Pvt. Ltd.
01.2009 - Current
Marketing Engineer
Hi-Tech Elastomer Ltd.
BE (Mechanical) - CAD/CAM
North Gujarat University
- Received special achievement award in 2023 for Achieving Record Spares OE & Sales first time in KHS History.
- Mastering the Legal Landscape at KHS.
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