Jigar Shah
Head Of Delivery And Engineering
Summary
16 years of experience in leading large and complex programs involving multiple cross-functional teams in different geographies. Apart from niche delivery management skills also have strong technical expertise in working across different technology stacks. Proven track record of successfully implementing challenging projects which have directly impacted multiple financial institutes and regulators of that geography. Also completed the Senior Management Program from IIM- Kozhikode.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
Work History
Head of Delivery and Engineering
AurionPro Solution Limited
03.2022 - Current
- Heading multiple products for B2B and B2C fully cloud based payment products
- Responsible for system design, performance optimization and leading entire technical teams of developers, product managers and quality assurance
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Managed team of employees, overseeing hiring, training and professional growth of employees
- Carried out day-to-day duties accurately and efficiently
Head of Delivery
IRIS Business Services Limited
07.2018 - 03.2022
- Managing entire delivery and P &L for large-scale implementation of programs focused on business growth, technology advancement and process improvement across activities such as financial, regulatory reporting & disclosure framework.
- Lead and build talented team of architects, Program and project managers, business analysts, technical leads and quality specialists
- Heading the largest account in terms for revenue and number of techinical recourses for the organization
- Responsible for entire life cycle of opportunity which includes different phases like pre-sales, RFP evaluation and response, project kick-off, delivery and support
- Introduced strong review and process improvement mechanism for customer satisfaction, project delivery, change management, recourses allocation, project P & L and deliverables quality
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Project Manager
Capgemini
08.2016 - 07.2018
- Managed cloud-based projects for GE Oil & Gas with a focus on quality and timely deliverables using advanced technologies
- Responsible for system designing, process improvement for increasing project margins and customer sanctification
- Lead the team in multiple App studio workshops to achieve faster time to market
- Managed team of 15 to 18 high skills resources including business analyst, project lead, senior developers and developers
- Used Agile as project development methodology to promote iterative development
Program Manager
IRIS Business Services Limited
05.2007 - 08.2016
- Lead multiple regulatory compliance and data analytical projects for different countries central banks, security markets and company registrar
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Participated in vendor selection and management process for program initiatives.
Education
Senior Management Program -
Indian Institute of Management (IIM)
09.2021 - 09.2022
B.E - Computer Engineering
Gujarat University
06.2004 - 05.2007
Diploma - Computer Engineering
Technical Education Board
08.2001 - 05.2004
Skills
Delivery and Program Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Head of Delivery and Engineering
AurionPro Solution Limited
03.2022 - Current
Senior Management Program -
Indian Institute of Management (IIM)
09.2021 - 09.2022
Head of Delivery
IRIS Business Services Limited
07.2018 - 03.2022
Project Manager
Capgemini
08.2016 - 07.2018
Program Manager
IRIS Business Services Limited
05.2007 - 08.2016
B.E - Computer Engineering
Gujarat University
06.2004 - 05.2007
Diploma - Computer Engineering
Technical Education Board
08.2001 - 05.2004
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