SANDEEP ATRI

Accomplished software professional with nearly 18 years of experience in the IT industry. Known for exceptional communication skills and adept leadership qualities, specializing in delivering comprehensive solutions for Fortune 500 enterprises. Proficient in team building and system scalability.

CSM Certified Professional

Reverselogix 3PL (Logistics Domain), Engineering Head, ReverseLogix 

• 3PL RMS (Returns Management System) empowers Third-Party Logistics (3PL) companies with much needed multi-brand returns management capability.
• Agents processing returns across facilities and locations can rely on Workbench feature to process 30+ items per hour consistently, while also seamlessly handling exception cases.
• ReverseLogix 3PL RMS has been successfully delivered to multiple clients, who have successfully processed lacs of returns. Not only does the produce drive better productivity, it is also highly appreciated by end users, making their work more enjoyable.
• Client Leadership has decided to roll-out this product on a large scale to bigger facilities and brands to process 10-50 million returns/year.
• I was responsible for end to end implementation of this product and getting customer live within the targeted timeline, I was also responsible for defining and executing the customer success criteria.

Reverselogix R&R (Logistics Domain), Engineering Head, 

• R&R platform provides customers with essential multi-brand capabilities for managing returns and repairs. R&R allows customers to handle part replacements and warranty-based repairs directly through the repair management module.
• ReverseLogix R&R has been successfully implemented for multiple clients, enabling them to process thousands of returns and repair requests efficiently.
• This product not only enhances productivity but is also highly valued by end users. I oversaw the end-to-end implementation of this product, ensuring that customers were live within the targeted timeline. Additionally, I defined and executed the customer success criteria.

HSB Managed Services (Insurance Domain), Project Lead/Manager, 

• As a part of this project, we signed a contract with our customer to support their applications which were built across multiple platforms.
• They had 38 applications built in lotus notes, 13 applications in ASP.Net and 2 applications in VB6.0.
• The contract value was $1.3 million USD per year. I was responsible for managing the delivery for the account and helping the team in delivering timely.
• Also, I was responsible for generating and presenting progress reports to HSB leadership on monthly and quarterly basis.

Tellus (Healthcare Domain), Product Manager, 

• Tellus helps the way healthcare professionals communicate with their colleague and family by providing capability to create message groups with administrators, hospital staff, and patients.
• It also helps the healthcare professionals to share their personalized digital cards and build/grow their professional network, Tellus provides end-to-end encrypted, HIPAA compliant, paperless, and secure communication platform. I was also responsible for the development of the product and getting customer onboard.

Dispatch Partner (NEMT Domain), Project Manager, 

• Dispatch Partner is a dispatching platform (built in microservice architecture) for NEMT services. This platform enables dispatchers to create a new trip, editing the same and performing the run.
• It also enables the dispatcher to monitor status of live trips.
• My primary responsibility was that of a technical project manager wherein I was responsible in coming up with a project plan and execute it end to end within the expected timeline and quality.

Lotus Notes to SharePoint Migration (Automobile), Project Manager,

• Honda Of North America (a subsidiary of Honda Motors Company Ltd) decided to migrate 500+ lotus notes-based application Lotus Notes to SharePoint to leverage the power of Microsoft platform.
• As a part of that initiative, I was responsible for managing the team for performing initial analysis for all of applications and then based on the analysis result, come up with a proposed migration plan and execute migration.

Mirth Cloud Migration (Healthcare Domain), Project Manager, 

• The project was to migrate on-premise Mirth instance to cloud (Azure). I was responsible for managing the team to execute the end to end migration.

• Jira
• DevOps
• Monday.com
• Smartsheet

• WBS
• Gantt Charts
• Risk Register
• Reports
• Stakeholder Mapping
• CPM (Critical Path Method)
• Agile Methodologies