SANDEEP ATRI
Gurugram,Delhi
Summary
Innovative IT leader with 18+ years of experience delivering SaaS solutions and AI-driven transformations for Fortune 500 companies. Skilled in building scalable teams and systems, with recent success developing an AI-powered voice-enabled chatbot and fraud detection solutions.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Technical Delivery Manager
Reverselogix Management
Gurugram
08.2021 - Current
- Launched flagship 3PL SaaS product from scratch, driving enterprise adoption.
- Implemented SaaS for 8 customers in NA & EU, generating $3.9M ARR with zero critical issues.
- Led a 43-member global team, delivering on time with 97% retention and 95%+ CSAT.
- Built AI-powered Chatbot to enhance customer engagement.
- Built AI Fraud Detection, reducing revenue leakage and policy abuse.
- Boosted engineering efficiency with Agile, CI/CD (Kubernetes + Jenkins), automation, and code reviews
- Tools Used: Python, OpenAI, PostgreSQL, DevOps, Jira, Confluence, Freshdesk, Monday.com
- Tech Stack: .NET, Angular
Technical Project Manager
Collabera Technologies Pvt. Ltd.
New Delhi
04.2020 - 08.2021
- Managed 1 medium ($200K) and 4 small ($20K each) projects end-to-end.
- Led a 22-member global team of developers, QA, BAs, and SMEs.
- Drove cross-functional collaboration with internal and external stakeholders.
- Mentored teams on Agile practices, ensuring success of all ceremonies.
- Proactively identified and mitigated project risks with effective controls.
- Tools Used: DevOps, Jira
- Tech Stack: .NET, Angular
Technical Delivery Manager
CasIT
New Delhi
04.2018 - 03.2020
- Oversaw NPI and SaaS product launch across hospital networks, delivering a HIPAA-compliant solution with strong adoption.
- Managed 4 projects ($50K-$70K each) and led a 12-member distributed team of developers, QA, and SMEs.
- Drove stakeholder collaboration, reporting, and alignment on priorities.
- Ensured quality, risk mitigation, and efficient resource allocation through Agile delivery practices.
- Tools Used: DevOps
- Tech Stack: ASP.Net
Project Lead
L&T Infotech Pvt. Ltd
Pune
01.2014 - 03.2018
- Led multiple projects under a $1.2M AMC contract, managing delivery and change requests.
- Oversaw a 38-member global team in onsite-offshore model.
- Collaborated directly with key stakeholders and delivered project proposal.
- Tools Used: Jira, DevOps, SmartSheet
Sr. Software Engineer
HCL Technologies
Delhi
05.2013 - 01.2014
Sr. Software Engineer
IBM India Pvt. Ltd
Pune
03.2011 - 05.2013
Software Engineer
Spiderlogic India Pvt. Ltd
Pune
01.2009 - 03.2011
Trainee Engineer
Radix Business Models
Pune
02.2006 - 12.2008
Education
Master of Science - Computers
Pune University
01.2006
Skills
- Product/Program Management
- Cross Function Collaboration
- Reporting
- Decision Making
Certification
CSM Certified Professional
Delivery Highlights
- Reverselogix 3PL (Logistics Domain), Delivered multi-brand returns management system enabling agents to process 30+ items/hour and scale to 10-50M returns/year., Led end-to-end implementation, defined customer success criteria, and integrated AI-powered Chatbot & Fraud Detection to boost efficiency and prevent policy abuse.
- HSB Managed Services (Insurance Domain), Managed delivery of $1.3M AMC contract, supporting 50+ applications (Lotus Notes, ASP.Net, VB6.0)., Oversaw global team ensuring timely support and smooth operations.
- Tellus (Healthcare Domain), Developed and onboarded clients to HIPAA-compliant, encrypted communication platform for healthcare professionals., Enabled secure messaging, digital cards, and professional networking.
- Dispatch Partner (NEMT Domain), Delivered microservices-based dispatch platform for Non-Emergency Medical Transport (NEMT)., Created and executed full project plan as Technical Project Manager, ensuring timely, quality delivery.
- Lotus Notes to SharePoint Migration (Automobile), Managed migration of 1,014 Lotus Notes apps to SharePoint for Honda of North America., Led team in application analysis, migration planning, and execution.
Past Experience
- Sr. Software Engineer, 05/01/13, 01/01/14, HCL Technologies, Delhi, Delhi
- Sr. Software Engineer, 03/01/11, 05/01/13, IBM India Pvt. Ltd, Pune, Maharashtra
- Software Engineer, 01/01/09, 03/01/11, Spiderlogic India Pvt. Ltd, Pune, Maharashtra
- Trainee Engineer, 02/01/06, 12/01/08, Radix Business Models, Pune, Maharashtra
Timeline
Technical Delivery Manager
Reverselogix Management
08.2021 - Current
Technical Project Manager
Collabera Technologies Pvt. Ltd.
04.2020 - 08.2021
Technical Delivery Manager
CasIT
04.2018 - 03.2020
Project Lead
L&T Infotech Pvt. Ltd
01.2014 - 03.2018
Sr. Software Engineer
HCL Technologies
05.2013 - 01.2014
Sr. Software Engineer
IBM India Pvt. Ltd
03.2011 - 05.2013
Software Engineer
Spiderlogic India Pvt. Ltd
01.2009 - 03.2011
Trainee Engineer
Radix Business Models
02.2006 - 12.2008
Master of Science - Computers
Pune University
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