Jiten Gupta
Director Of Engineering
Summary
Seasoned engineering leader with 20 years of experience in building software products and distributed systems. Passionate about solving complex web scale problems and developing systems operating on high volume of data. Experience in growing engineering org to ideate and build 0 to 1 software products. Co-founded urbandrive.in, an online subscription-based marketplace for transportation sector. Good exposure to startup ecosystem and experience working in fast paced environment.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work History
Director of Engineering, Coupang
Coupang
03.2024 - Current
- One of the early Engineering leader for Coupang India Center. Played key role in building India development center. Bar Raiser for India Tech center and build team from zero engineer to 30+ engineers.
- Owned GODP (Go Data Platform) org and transition engineering team from korea to India. Built multi year vision for key engineering teams on fulfillment and transportation domain.
- Built foundation multi tenant platform for seller settlement and payouts for all Coupang business (retails, market place, eats etc.)
- Streamlined engineering processes for increased efficiency, leading to faster project completion and reduced costs. Reduced KTLO cost by 30% and reduce infra cost by 20%.
- Built strong teams through selective recruitment and post-hire mentorship of junior engineers.
Director of Engineering - Swiggy
Swiggy
04.2020 - 03.2024
- Led 70+ member engineering org and owning core charters like Supply Engineering, Catalogue Engineering, Offers Platform and Finance engineering.
- My team owns critical platforms related to restaurant operations (order assignment, prep time, restaurant stress, order cancellation), restaurants growth (discount, ads, help center), payouts and invoicing , ledger management, reporting etc.
- Hire world-class software engineers and managers. Guide, mentor and create high bar for the team. Keep the spark ON in every engineer !
- Ideate and Develop 0 to 1 products solving hyperlocal commerce problems. Work closely with product and business stake holder to define product roadmap and AOP planning.
Engineering Manager 2
Paypal India Pvt Ltd
10.2016 - 04.2020
- Building backend platform for processing all payments via PayPal. Responsible and owning services and data store used to full-fill more than 30+ million payment transaction for 25+million merchants per day.
- Owning key KPI like latency , availability (4 nine’s), reliability and scalability of auth capture API’s.
- Defining and strategizing holiday readiness for peak hour processing.
- Owning and maintaining System of records for payments data, generating data for settlement systems and outbound switch system.
Software Architect
ComplyGlobal
11.2014 - 10.2016
- Developed on-demand multi tenant SAAS platform for compliance management from ground up. Lead group of 20 engineers to deliver highly scalable and secure cloud platform. Set up AWS infrastructure guidelines, security policies, back up and DR strategies, scaling algorithms.
- Worked closely with leadership team to define product strategy and roadmap, build support team and created competency guidelines.
- Technology Used - Java/MySQL/AWS/Jquery/AWS
Technologist / Co-Founder
Urbandrive.in
05.2013 - 11.2014
- Co-Founded UrbanDrive.in, a tech startup enabling masses to take shared cab for office commute. Responsible for end to end product development, technology selection, platform design, GTM strategy, and P/L management
- Technology Used - Java/Play/Akka/MySQL/AWS/JavaScript/Jquery
Solution Architect
Apigee (Acquired By Google)
09.2012 - 07.2013
- Part of innovation team of one of the biggest US retail chain. Involved in mobility project, enabling customer to shop/pay from mobile/tablet by designing and developing API for app developers.
- Technology Used - Apigee API Gateway,Java, Cassandra.
Senior Consultant
SoftwareAG
03.2010 - 09.2012
- Provide technical leadership and developed systems on SOA/Middle/BPM technologies.
- Created architecture blueprints, Infra sizing for various enterprise operating at high scale.
- Part of performance engineering group and help troubleshoot various performance issues, JVM and server tuning.
Senior Software Engineer
L&T Infotech
06.2007 - 03.2010
- Part of oracle business unit and subject matter expert on Integration and SOA technologies.
- Technology Used - Java/WebMethods/Oracle
Software Engineer
RupeeLog Financial Services
08.2005 - 06.2007
- First job after college and part of small team developing Portfolio Management product to provide solutions to the financial tracking requirements of private investors (www.rupeex.com, www.rupeextax.com)
- Technology Used - Java/Servlet/JSP/EJB/Tomcat/Linux/MySQL.
Education
B.Tech - Computer Engineering
Sardar Patel University
Gujarat 07.2001 - 07.2005
Skills
- Software Engineering Management
Software Architecture and Design
AWS and Cloud Technologies
Databases (DynamoDB, cassandra, MySQL, Redis, Elastic Search)
Product Management
People Management
Coding and Framework (Java, Javascript, Go, SQL, Spark, Play, Spring, Tomcat)
Timeline
Director of Engineering, Coupang
Coupang
03.2024 - Current
Director of Engineering - Swiggy
Swiggy
04.2020 - 03.2024
Engineering Manager 2
Paypal India Pvt Ltd
10.2016 - 04.2020
Software Architect
ComplyGlobal
11.2014 - 10.2016
Technologist / Co-Founder
Urbandrive.in
05.2013 - 11.2014
Solution Architect
Apigee (Acquired By Google)
09.2012 - 07.2013
Senior Consultant
SoftwareAG
03.2010 - 09.2012
Senior Software Engineer
L&T Infotech
06.2007 - 03.2010
Software Engineer
RupeeLog Financial Services
08.2005 - 06.2007
B.Tech - Computer Engineering
Sardar Patel University
07.2001 - 07.2005
Similar Profiles
HAM JISEOHAM JISEO
Associate of Account Management at CoupangAssociate of Account Management at Coupang
JinHee KimJinHee Kim
Forklift Operator at CoupangForklift Operator at Coupang
Seul-gi KwonSeul-gi Kwon
Human Resources Manager at CoupangHuman Resources Manager at Coupang