Lead - Hub Operations
- My key responsibility is to plan and carry out day to day activities spread across the hub
- I have Worked in various hubs of City
- I monitor and maintain the key operations metrics on day-to-day basis for the hub, daily management of delivery executives, team leaders with diversity
- Conducting audit for the respective hub on a Weekly basis for Loss Prevention, Material Handling, Safety, Quality, Productivity, & Cost
- Management of load processing at shipment and associate level
- Ensure all EHS, regulatory & statutory compliance meet the regulatory standards
- Report analysis related to metrics to achieve the targets
- Identifying underperforming people in the system, & suggest improvements or resolutions to problem based on data analysis
- Conducting daily briefing on the previous day performance to understand people where the hub numbers standing in the zone
- Perform root cause analysis and translate them into actionable items to improve operational metrics
- I coordinate with all the stakeholders Zonal & Central team to understand best practices to improve overall performance and provide performance scorecard to Management.