JITENDRA PATIL
DOMBIVLI
Summary
To utilize proven analytical, planning and leadership skills and to enable the business to think beyond the norm resulting in improvements/efficiencies within its products /service lines.
An articulate communicator with proven leadership, interpersonal & negotiation skills honed with excellence and ability to work under pressure and meet deadlines in a fast-paced, competitive customer service environment.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Zonal Debt Manager
ICICI Bank Ltd.
12.2007 - Current
- Presently handling West Zone for Two-Wheeler portfolio for Call Centre Current Bucket and entire field team for early bucket flows, previously handled total Write-off pool for Auto for Mumbai region from 2011 till 2019 as Regional Debt Manager
- Earlier I handled R.O.M.G as an Area Debt Manager in the Debt Services and Management Group (Collections 2010-2011)
- Handling The Entire Portfolio for Auto Loans for the State of Goa from X Bucket until N.P.A
- Was looking after Auto Loans along with PL Sales from 2008 until 2009 for GOA
- Promoted from Debt Manager to Territory Debt Manager in May 2009 Area Debt Manager in 2010, and Regional Debt Manager in 2015
- Handled the entire state of Goa for Auto Loans with a portfolio of New Car Loans, Used Car Loans, and Taken over portfolio from Standard Chartered and Tata Finance
- Managed a total Net Book size of 600 crores
- Management of Flows in the Delinquency starting from X to 30 till 365+ and also, Non-Performing Assets
- Successful management of Recoveries with High Bucket Vehicle Repossession Rate
- No Escalations for Recoveries to date
- Highest Disbursement of Auto loans achieved in December 2008-2009
- Reduction of Provisioning is consecutively high and significant reduction in the total number of Cases of Delinquency
- Debt Recovery Management: Led and managed debt recovery efforts across multiple regions, ensuring timely resolution of outstanding debts while maintaining customer relationships
- Team Leadership: Supervised and motivated a team of debt recovery officers, providing coaching and guidance to ensure targets and KPIs were met
- Strategic Planning: Developed and implemented zonal debt management strategies, analyzing financial data and market trends to improve recovery rates and reduce overdue accounts
- Client Relations: Negotiated repayment plans with clients, ensuring compliance with legal and organizational standards, while maintaining customer satisfaction
- Risk Mitigation: Identified potential risk factors and worked closely with legal and compliance teams to mitigate financial and reputational risks
- Performance Tracking: Monitored and reported on the performance of debt portfolios, preparing monthly and quarterly reports for senior management
- Stakeholder Engagement: Collaborated with internal departments (e.g., sales, legal, finance) to streamline debt recovery processes and align recovery strategies with company goals
- Compliance: Ensured that debt recovery activities adhered to local regulatory and legal frameworks, minimizing operational risks and protecting the organization’s interests
Assistant Regional Manager
Alchem Phytodetrital Ltd.
05.2007 - 12.2007
- To achieve and surplus the objectives of the Organization
- Areas covered Mumbai & Raigad
Area Business Manager
Shreya Lifesciences Pvt., ltd., (Akucare)
04.2006 - 05.2007
- To achieve and surplus the objectives of the Organization
- Areas covered Navi Mumbai till Alibaug and Mahad track with 3 Representatives
- Achieved 100% objectives of the organization in Shreya
- No.1 A.S.M in P.C.P.M in All India in Shreya with a P.C.P.M of 5.25 lacs
Area Business Manager
IPCA Laboratories Ltd., (Active)
10.2005 - 03.2006
- To achieve and surplus the objectives of the Organization
- Areas covered Thane till Karjat and Titwala with 5 Representatives
Area Business Manager
Astrum Healthcare Pvt. Ltd.
09.2003 - 09.2005
- To achieve and surplus the objectives of the Organization
- Areas covered Thane and Raigad districts with 8 Medical Reps
- Launched Astrum Healthcare with 8 representatives; till October, the secondary sales were 2 lakhs with 8 representatives and 8 products
Marketing Executive
Alkem Laboratories Ltd.
04.2001 - 09.2003
- Areas covered Dombivli Down
- Won the best detailing award consistently for 4 quarters in Elkem laboratories
- Highest p.o.b award for Taxim injections during the special campaign and won a cash prize of Rs.3000/-
Medical Representative
Jenburkt Pharmaceuticals Ltd.
04.1997 - 03.2001
- Areas covered Dombivli till Karjat
- Awarded as the star performer in Jenburkt Pharmaceuticals Ltd., for outstanding sales during 1999-2000 and earned the highest incentive of Rs.85, 000/- during that financial year
Education
B.COM -
Mumbai University
01.1996
2 Years’ diploma - computers
Aptech
Skills
- Finn one
- Finacle (Collections)
- Caps
- Loan Servicing
- Risk Mitigation
- Stakeholder Communication
- Portfolio Management
- Budget Planning
- Debt management
- Collaboration
- Confidentiality
- Tax knowledge
- Loan Processing
- Compliance knowledge
- Analytical Thinking
- Interpersonal Communication
- Goal Setting
- Loan Underwriting
- Reliability
- Communication
- Conflict Resolution
- Continuous Improvement
- Active Listening
- Customer Education
- Contract Preparation
- Financial Counseling
- Budget counseling
- Negotiation
- Customer Service
- Report creation
- Analytical Skills
- Marketing Strategies
- Excellent Communication
- Effective Communication
Certification
I hereby certify that the information furnished above is correct to the best of my knowledge and belief.
Personal Information
- Date of Birth: 02/15/76
- Marital Status: Married
Languages
- English
- Hindi
- Marathi
- Konkani
Training
- Attended all the Training conducted by ICICI Bank for Managerial skills.
- Attended Product pieces of training in Pharmaceutical Organizations.
Educationcredentials
B.COM, Mumbai University, 1996
Personal Traits
- Committed to delivering high-quality and timely results.
- Find challenges stimulating.
- Enjoy analytical work.
- Quickly grasp new ideas.
- Determined and resourceful.
Timeline
Zonal Debt Manager
ICICI Bank Ltd.
12.2007 - Current
Assistant Regional Manager
Alchem Phytodetrital Ltd.
05.2007 - 12.2007
Area Business Manager
Shreya Lifesciences Pvt., ltd., (Akucare)
04.2006 - 05.2007
Area Business Manager
IPCA Laboratories Ltd., (Active)
10.2005 - 03.2006
Area Business Manager
Astrum Healthcare Pvt. Ltd.
09.2003 - 09.2005
Marketing Executive
Alkem Laboratories Ltd.
04.2001 - 09.2003
Medical Representative
Jenburkt Pharmaceuticals Ltd.
04.1997 - 03.2001
B.COM -
Mumbai University
2 Years’ diploma - computers
Aptech
Similar Profiles
Pulkit ChaturvediPulkit Chaturvedi
Financial Analyst – Digital Channels & Partnership at ICICI Bank Ltd.Financial Analyst – Digital Channels & Partnership at ICICI Bank Ltd.
Rushikesh SonkulRushikesh Sonkul
Branch Credit Manager at ICICI Bank Ltd.Branch Credit Manager at ICICI Bank Ltd.
Vinay MishraVinay Mishra
Manager Business Banking at ICICI Bank Ltd.Manager Business Banking at ICICI Bank Ltd.
Shruti AbhangShruti Abhang
Deputy Manager at ICICI Bank Ltd.Deputy Manager at ICICI Bank Ltd.
Darpan B. ThakkarDarpan B. Thakkar
Financial Accountant at MUFG (Formerly Link Group)Financial Accountant at MUFG (Formerly Link Group)