Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Languages
Timeline
Generic
Jitendra Singh

Jitendra Singh

Jaipur

Summary

Dynamic IT leader with extensive experience at ISYS Softech Pvt. Ltd., driving strategic IT operations and enhancing compliance standards. Expert in virtualization technologies and team leadership, I successfully reduced telecom expenses by 30% while optimizing IT procurement and vendor negotiations. Proven track record in infrastructure development and project leadership.

Overview

17
17
years of professional experience
1
1
Certification

Work History

IT Head

ISYS Softech Pvt. Ltd.
Jaipur
05.2017 - Current
  • Company Overview: (USA Medical Healthcare and Software Services)
  • Lead end-to-end IT operations for USA-based healthcare clients including datacenter management, remote office connectivity, and application delivery.
  • Designed and deployed virtualized infrastructures using VMware vSphere, Microsoft Hyper-V, and Citrix XenServer.
  • Implemented and maintained VOIP systems (3CX, FreePBX, Elastix), reducing telecom expenses by 30%.
  • Administered Windows Server environments (2012–2022), GPO, Active Directory, DNS/DHCP.
  • Led HIPAA and PCI compliance audits, enforced IT documentation and risk policies.
  • Configured and maintained firewall appliances (FortiGate, SonicWall, PFSense).
  • Managed data protection through Veeam, Acronis, Veritas, and Synology DR solutions.
  • Oversaw NVR, Biometric, and HRMS system deployment across multiple locations.
  • Handled IT budgeting, vendor management, procurement, and license compliance.

IT Manager

Supreme Polymers Group
Jaipur
02.2010 - 05.2017
  • Directed IT operations across multi-unit manufacturing and corporate offices.
  • Designed and deployed LAN/WAN infrastructure and oversaw firewall security.
  • Implemented ERP system upgrades and facilitated data migration with minimal downtime.
  • Trained internal IT team and led performance reviews and escalation management.
  • Negotiated vendor contracts, optimized IT procurement, and enforced compliance protocols.

IT Executive

GVK EMRI 108 Emergency Services
Jaipur
04.2008 - 02.2010
  • Maintained Dell PowerEdge servers with Windows Server 2003/2008 for 24x7 emergency services.
  • Handled user support, helpdesk tickets, network troubleshooting, and antivirus management.
  • Administered backup protocols and system restoration across field units.
  • Oversaw PRI and loop-line telecom setup to support uninterrupted emergency calls.
  • Implemented redundant systems to ensure business continuity.

Education

IT Certification Program – IIHT, Jaipur (MCP, MCSA, MCSE, MCITP, CCNA, CCNP, RHCE, - IT

IIHT
Jaipur
01-2008

M.A. Pre. - English Literature

Rajasthan University

Skills

  • Strategic IT planning and operations
  • Teamwork and collaboration
  • Virtualization technologies
  • VOIP systems management
  • Cloud platform expertise
  • Windows server administration
  • Network security solutions
  • Compliance standards knowledge
  • Backup and disaster recovery
  • Endpoint security and patch management
  • Team leadership and development
  • IT procurement and vendor negotiation
  • Monitoring and auditing tools
  • Time management
  • Project leadership
  • IT strategy development
  • Infrastructure development
  • IT asset management
  • IT budgeting
  • IT procurement
  • Change management
  • Communication skills

Certification

IT Certification Program – IIHT, Jaipur (MCP, MCSA, MCSE, MCITP, CCNA, CCNP, RHCE, VMware VCP 7.0, 3CX VoIP)

Languages

English – Fluent, Hindi – Native, Marwari – Fluent

Accomplishments

  • Awarded Best Employees of the Year
  • On-site U.S. project completion before TAT
  • Get the best team award at the time of COVID-19

Languages

Hindi
First Language
English
Advanced (C1)
C1
German
Beginner
A1

Timeline

IT Head

ISYS Softech Pvt. Ltd.
05.2017 - Current

IT Manager

Supreme Polymers Group
02.2010 - 05.2017

IT Executive

GVK EMRI 108 Emergency Services
04.2008 - 02.2010

IT Certification Program – IIHT, Jaipur (MCP, MCSA, MCSE, MCITP, CCNA, CCNP, RHCE, - IT

IIHT

M.A. Pre. - English Literature

Rajasthan University

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