Jitendra Singh
Faridabad
Summary
Dynamic and results-driven professional with over 8 years of experience in site engineering, technical design execution, customer support, and sales and marketing. Demonstrated success in delivering pan-India installation support, training, and product execution for leading organizations, reflecting a commitment to excellence. Strong technical acumen in facade systems, rain-screen technologies, and composite panel applications drives innovative solutions. Expertise in project management, client relations, SAP, and cross-functional coordination with architects, contractors, and corporate clients ensures seamless project delivery and client satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Executive - Sales & Marketing
Cosmo First Limited
Delhi, India (Remote)
10.2023 - Current
- Managing pan-India installation support for glass enhancement films (UV blocking, heat rejection, glare reduction, privacy) and Paint Protection Films (PPF) for automotive surfaces.
- Executing national exhibitions and demo events, overseeing logistics, booth installation, live demonstrations, and technical support throughout.
- Leading technical trainings for installers, architects, and fabricators through webinars, in-person workshops, and site visits, ensuring market readiness and product knowledge across stakeholders.
- Coordinating the development and dispatch of marketing and branding collaterals to partners, event venues, and sales teams.
- Delivering comprehensive product trainings to new joiners in the sales and technical divisions to align them with product applications and customer handling.
- Facilitating technical certification and documentation processes, including test reports and regulatory compliance certificates, for government product enlistment (Railways, AAI, CPWD, etc.).
- Managing the procurement, coordination, and distribution of any required test certificates for product properties-ensuring the sales team is always equipped with up-to-date documents to support client discussions.
Assistant Manager - Design Execution
Aludecor Laminations Pvt. Ltd.
Haridwar/Delhi, India
05.2023 - 09.2023
- Developed and launched a new louver system using Aluminium Composite Panels (ACPs).
- Conducted installation training for architects and fabricators through webinars and site visits.
- Operated CNC machines and trained team in grooving, riveting, and mockup creation for marketing.
Assistant Manager - Customer Service Support
Aludecor Laminations Pvt. Ltd.
Haridwar/Delhi, India
09.2020 - 04.2023
- Headed pan-India customer complaint resolution with technical and commercial closure.
- Managed product testing documentation (ASTM, EN standards) and warranty issuance.
- Supported plant operations (SAP data analysis, supply chain reviews) and trained customer support engineers.
- Delivered technical support at exhibitions and to clients such as ISRO, Siemens, Kia, and Infosys.
Site Engineer - Design & Applications
Aludecor Laminations Pvt. Ltd.
India
11.2017 - 08.2020
- Created 3D mockup, executed CNC cuttings, and delivered product presentations nationwide.
- Led installation of façade designs in exhibitions (FOAID, Media Expo, ZAK) and corporate buildings.
- Managed high-value client interactions and resolved technical complaints onsite.
Site Engineer
DDK Infra Projects
Faridabad, India
07.2017 - 10.2017
- Oversaw site activities and manpower for finishing 3BHK units including plastering, plumbing, tiling, and electrical fittings.
Education
MBA - Operations Management
Narsee Monjee Institute of Management Studies
01.2024
B. Tech - Civil Engineering
Maharishi Dayanand University
Rohtak01.2017
Senior Secondary (XII) - undefined
Mahadev Desai Sr. Secondary School
Secondary (X) - undefined
Shraddha Mandir High School
Skills
- Technical Sales & Client Support
- Facade Installation & Training
- Site Execution & Supervision
- Business Development - Architect Specification
- CNC & Machining Operations
- SAP & Supply Chain Coordination
- Mockup & Product Demonstration
- Complaint Resolution & Warranty Handling
- Project Presentations & Documentation
- Team Leadership & Staff Training
- ISO 9001:2015 Auditing
- 5S, Kaizen
- AutoCAD, JD Paint, IES VE
- CNC Operations
- Google Sheets, Advanced Excel, MS Office
- Tools Handling
- Drill, Router, Riveting Gun, Spray Gun, Heat Gun
- BTU Meter, Spectrophotometer,Transmission Meter
Accomplishments
- Delivered facade installation training to architects of ISRO, Infosys, GAR Corp, Siemens, Honda & KIA.
- I have led technical support at national exhibitions and marketing events.
- Trained and mentored customer support engineers for pan-India operations.
- CEO Award Individual FY24-25 for excellent technical support.
- CMD Award, ACETECH Design Execution, 2017
Certification
- ISO 9001:2015 Internal Auditor, Sub-Mastery
- Satyug Darshan Trust Hall, 1 Month
- Indian Oil R&D Lab Construction, 6 Months
- Performer of the Year, 2018-2019, Aludecor Laminations Pvt Ltd
Languages
English
Hindi
Timeline
Senior Executive - Sales & Marketing
Cosmo First Limited
10.2023 - Current
Assistant Manager - Design Execution
Aludecor Laminations Pvt. Ltd.
05.2023 - 09.2023
Assistant Manager - Customer Service Support
Aludecor Laminations Pvt. Ltd.
09.2020 - 04.2023
Site Engineer - Design & Applications
Aludecor Laminations Pvt. Ltd.
11.2017 - 08.2020
Site Engineer
DDK Infra Projects
07.2017 - 10.2017
B. Tech - Civil Engineering
Maharishi Dayanand University
Senior Secondary (XII) - undefined
Mahadev Desai Sr. Secondary School
Secondary (X) - undefined
Shraddha Mandir High School
MBA - Operations Management
Narsee Monjee Institute of Management Studies
Personal Information
- License Number: HR-5120140303718
- Passport Number: U1570616
- Title: Senior Executive - Sales & Marketing
- Date of Birth: 27th November 1995
- PAN Card - DQRPS7678C
- Marital Status: Married
- Aadhaar ID Number: 7014 3233 2008
Aadhaar No
7014 3233 2008
Interests
- Travelling, exploring nature (mountains/beaches)
- Playing basketball, cricket, volleyball, football
- Athletics and team sports leadership