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Detail-oriented and analytical Business Analyst with 2+ years of experience in banking and financial services, previously working as a Privilege Banker managing wealth management clients, investment advisory, and operational analysis. Skilled in gathering and analyzing stakeholder requirements, improving service delivery, and supporting data-driven decision-making. Completed an 11-month Business Analysis certification with hands-on project experience. Proficient in SQL, Tableau, Jira, and Microsoft Excel. Adept at bridging the gap between business needs and technology solutions with a strong foundation in financial operations and customer relationship management.

To be part of the organisation where I can use all my skills and efforts for the benefit of the organisation and my growth in organisation.
Results-driven Sales Officer recognized for high productivity and efficient task completion. Skilled in client relationship management, market analysis, and strategic sales planning. Excel in communication, negotiation, and problem-solving to achieve goals and exceed sales targets.

 Dedicated Customer Relations leader with a track record of exceeding customer expectations and upholding company standards. Skilled in facilitating swift problem resolution and enhancing customer satisfaction ratings. Proficient in leveraging technology to improve communication and reduce response time. Experienced in conflict resolution and strategic planning to meet client requirements effectively. 

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Jitu Bora

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Relationship Manager

Recovery Manager

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Bachelor of Arts -

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Relationship Manager

Recovery Manager

Bachelor of Arts -

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