J Kalpana Reddy
Business Analyst for IT and business operations
Bengaluru
Summary
Results-driven Business Analyst with 5.8 years of experience at the National Stock Exchange of India. Expertise in operational excellence, data-driven decision-making, and process automation. Skilled in backend operations, acquisition strategies, and workflow optimization using Power BI and AI tools. Strong background in financial analysis, regulatory compliance, and risk management. Experienced in API integrations, vendor collaborations, and delivering impactful product demonstrations. Adept at product development, UI/UX, and digital marketing. A strategic problem-solver focused on optimizing processes, increasing efficiency, and driving business growth in the financial sector. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assist team mates with accomplishing targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
9
9
years of professional experience
5
5
Certificates
Work History
Assistant Manager
National Stock Exchange of India Limited
09.2019 - Current
- Designed Mutual Funds Chapter for graduate and post graduate students in financial markets Module for NSE Academy
- Given Guest Lectures and been panelist in collages & SRM universities on Financial markets and AI tools for financial markets
- As a seasoned Business Analyst with over 5 years of experience at the National Stock Exchange of India, I have successfully driven operational excellence in South India's business operations
- My expertise spans acquisition, backend operations, data analysis using Power BI, product presentation , product Training and leveraging AI tools to optimize workflows
- I have a strong background in product development, UI/UX design, digital marketing, and delivering impactful product demonstrations and presentations
- I excel at integrating vendor and client software, managing API-related queries, and fostering seamless operations
- My passion is in optimizing processes and driving growth in the dynamic financial sector, leveraging my skills in AI-driven MS Office and business tools to propel business success
- Managed Investment Operations Queries
- Consistently ranked as a top performer in Business operations , CRM roles and responsibilities
- Recognized for exceptional understanding of investment operations and dedication to teamwork
- Prepared reports on the above information and reported the insights
- Operational Excellence: Proven track record of optimizing operations in the financial sector
- AI Expertise: Skilled in using AI tools to enhance business efficiency
- Data Analysis: Proficient in Power BI for data-driven decision-making
- Integration & Management: Experienced in vendor and client software integration and API management
- Growth Strategy: Focused on driving business growth through strategic initiatives
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored all new joiner's in the team in their professional development by offering guidance/support in their assigned roles.
- Developed strong working relationships with staff, fostering a positive work environment.
Executive
Franklin Templeton Asset Management PVT LTD
01.2017 - 01.2019
Quality Specialist
Sutherland Global Services
01.2016 - 01.2017
- Customer Service Skills: Excellent communication and problem-solving abilities
- Leadership Experience: Proven track record of leading teams and mentoring members
- Quality Management: Strong understanding of quality assurance principles and methodologies
- Analytical Tools: Familiarity with CRM software and quality analysis tools
- Adaptability: Ability to adapt to dynamic environments and new technologies
Education
Certificate of Technical Studies - Business Analytics & Digital Marketing
IIT Madras
Chennai, India 04.2001 - 01.2024
Certificate of Technical Studies - Digital Marketing
Meta
Online 05.2022 - 11.2022
Bachelor of Science - Life Sciences
Krishna University
Vijayawada, India 06.2013 - 07.2016
Certificate of Technical Studies - Financial Markets
Yale University
Online 04.2001 -
Skills
Schools
- Kendriya Vidyalaya Sangathan
- Army Public School
Timeline
Business AI tools, Prompt engineering
01-2024
Business analyst & Digital marketing
10-2023
Digital marketing
06-2022
Certificate of Technical Studies - Digital Marketing
Meta
05.2022 - 11.2022
Boot camp course for Data analyst
02-2021
Financial Markets
06-2020
Assistant Manager
National Stock Exchange of India Limited
09.2019 - Current
Executive
Franklin Templeton Asset Management PVT LTD
01.2017 - 01.2019
Quality Specialist
Sutherland Global Services
01.2016 - 01.2017
Bachelor of Science - Life Sciences
Krishna University
06.2013 - 07.2016
Certificate of Technical Studies - Business Analytics & Digital Marketing
IIT Madras
04.2001 - 01.2024
Certificate of Technical Studies - Financial Markets
Yale University
04.2001 -
Certification
Financial Markets
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of newly joined on product knowledge.
- Achieved timelines by introducing Power BI for Business analysis tasks.
Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Career advancementFlexible work hoursHealthcare benefitsWork from home optionCompany CultureTeam Building / Company RetreatsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Telugu
Intermediate (B1)
Tamil
Elementary (A2)
Software
AI tools for business
Power BI reporting proficiency
Figma
Understands how to bulid a framework with Java, C , SQL, Python but currently iam not coding
Tablue
Meta
Interests
Volunteering / Mentorship
Startup Community Engagement
Event Planning / Public Speaking
Fitness / Running
UI/UX design and user behavior psychology
Mentoring aspiring analysts
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