Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Interests
Affiliations
Quote
Software
Timeline
ProjectManager
Joby Abraham Thomas

Joby Abraham Thomas

Chief manager- Credit
Hyderabad,Telangana

Summary

Versatile senior manager with expertise in credit, treasury, FX, and risk management framework. Strategic planner, implementer, and overseer of key improvements to drive business growth and enhance efficiency. Proven track record of cultivating an open culture that fosters the free exchange of information. Seeking new professional challenges with a growth-oriented company.

Overview

15
15
years of professional experience
11
11
Certifications

Work History

Chief Manager - Credit Risk

STATE BANK OF INDIA
6 2021 - 6 2022
  • Delivered improved appreciation of credit risks through horizon scanning, monitoring, reviews, and critical evaluation of credit and portfolio management initiatives
  • Ensuring effective management of Liquidity & Funding risk, Capital risk, and Recovery & Resolution across the group
  • Spearheaded comprehensive credit underwriting processes across diverse sectors, including power, manufacturing, and microfinance
  • As the chief negotiator for loan covenants and supervisor for credit documentation, achieved operational excellence by driving end-to-end credit process management
  • Led the implementation of a robust Risk and Control Self-Assessment (RCSA) framework, identifying and mitigating operational risks at each stage of credit processing
  • Spearheaded financial crime investigations, enhancing the organization's resilience against fraud through collaboration with Second Line of Defense (2LOD) oversight teams
  • Adhered to BASEL-III and BCBS 239 regulations, significantly improving risk governance
  • Achieved a 13% asset book increase through strategic onboarding of vendors for Supply Chain Financing
  • Reduced invoice processing times by 20%, complemented by Third-Party Risk Management (TPRM) controls to monitor vendor risk
  • Presented comprehensive Management Information (MI) reports to senior stakeholders, enabling data-driven decision-making
  • Implemented proactive credit stress management and scenario analysis to minimize operational risk incidents

Chief Manager– Branch head

STATE BANK OF INDIA
05.2020 - 05.2021
  • Led the transformation in SME, implemented risk management framework and treasury operations, including liquidity optimization and regulatory compliance, while managing FX and money market transactions for SME and microfinance clients
  • Spearheaded credit underwriting for mid-corporates and portfolio purchase transactions
  • Initiated and led efforts to streamline collection processes and enhance customer engagement by leveraging insights into customer behaviour to improve strategy effectiveness
  • Supervised credit documentation and ensured adherence to regulatory compliance standards
  • Led the deployment of the RCSA framework for branch operations, improving risk identification in SME and microfinance lending
  • Strengthened operational controls and reduced operational risk incidents by 30% by aligning with First Line of Defence (FLOD) responsibilities
  • Championed the development of a Business Continuity Management (BCM) framework, ensuring operational resilience during disruptions
  • Integrated scenario analysis and stress testing for critical processes to assess the branch's ability to withstand external shocks
  • Contributed to the annual ICAAP exercise with focus on p2a IRRBB elements leading to several changes
  • Examined cost of capital and allocation of capital which led to changes in the internal approach on Fund Transfer Pricing (FTP)
  • Utilized advanced analytics to identify inefficiencies in debt management processes, resulting in a 30% improvement in collection rates through targeted strategies

Manager Risk and Trade Finance

STATE BANK OF INDIA
05.2019 - 04.2020
  • Spearheaded the digital transformation of customer-centric financial solutions in Trade Finance, resulting in reduced turnaround times and enhanced settlement and reconciliation processes
  • Supervised AML and sanction entity transactions, ensuring strict adherence to regulatory compliance and the risk management framework
  • Led Trade Finance, achieving operational efficiency improvements through strategic pricing and real-time risk management initiatives
  • Monitored LC opening, Trade finance documentation and bolstered digital adoption in documentary credit
  • Strengthened the RCSA in FX operations, identifying risks in trade finance, credit underwriting, and liquidity management
  • Collaborated with the operational risk management team to enhance surveillance and back-testing protocols, reducing operational risk incidents by 50%
  • Ensured compliance with BASEL-III, FATCA, and PATRIOT ACT standards
  • Reduced compliance discrepancies by 25% through rigorous risk management and audit protocols

Branch Manager- SME

STATE BANK OF INDIA
05.2018 - 04.2019
  • Delivered customized financial solutions via digital platforms, significantly reducing non-performing assets (NPAs) and growing the asset base
  • Developed and executed a comprehensive risk management framework, incorporating credit risk, operational risk, and cyber fraud prevention
  • This involved digital initiatives and RCSA analysis to streamline workflows, reducing manual processing errors by 35% and improving client satisfaction scores by 30%
  • Designed and implemented Champion Challenger Strategies to enhance recovery models, increasing the resolution rate by 25% while optimizing operational costs
  • Championed the implementation of netting and collateral strategies to mitigate counterparty credit risk
  • Collaborated with Second Line of Defense (2LOD) teams to ensure comprehensive due diligence, which reduced operational risks

Manager – Treasury Risk and FX sales

STATE BANK OF INDIA
06.2012 - 04.2018
  • Led high-value FX and money market settlements, ensuring timely execution and compliance
  • Optimized treasury operations, boosting turnover and profitability
  • Directed reconciliations, cash management, and FX trade execution for a diverse portfolio
  • Directed a £25 billion FX portfolio, achieving a 24% growth through strategic risk management and pricing initiatives
  • Conducted RCSA to mitigate operational risks in FX trading and implemented real-time monitoring tools to detect anomalies
  • Partnered with the operational risk team to implement surveillance protocols for FX trades, reducing operational risk incidents by 40%
  • Deployed Value at Risk (VaR) and Potential Future Exposure (PFE) models to manage counterparty risks
  • Played instrumental role in implementation of the Risk Assessment Framework (RAF) by designing and conducting tests to ensure that the identified barriers are addressed
  • Established a wide-ranging governance framework to ensure active participation and ownership
  • Created additional revenue stream by collaborating with Fx and Bond trading desk
  • Instrumental in launching new Treasury products like local currency options and interest rate derivatives in the local markets which helped improved appreciation of risk management, market share and profitability

Relationship Manager – SME

STATE BANK OF INDIA
11.2008 - 06.2012
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Spearheaded the growth of the SME and agriculture portfolio, expanding the client base by 25% through targeted outreach and personalized relationship management. Delivered tailored financial solutions to meet the unique needs of SMEs and agricultural clients, driving a 15% increase in lending volume.
  • Conducted thorough credit assessments for SMEs and agricultural businesses, ensuring compliance with bank policies and mitigating credit risks. Managed a portfolio of over 100 clients, with a strong focus on maintaining asset quality and reducing non-performing loans (NPLs) by 10%.
  • Developed and implemented tailored financial products and services, including working capital loans, term loans, and trade finance, which enabled SMEs and agricultural clients to optimize their cash flow, finance growth, and invest in expansion projects.
  • Identified cross-selling opportunities by assessing client needs and introduced additional products, such as insurance, investment, and digital banking solutions. This initiative contributed to a 20% increase in revenue from non-lending products.
  • Played a key role in community outreach initiatives, connecting with local agricultural cooperatives and SME associations to educate them on financial planning and banking services. This initiative resulted in onboarding 50+ new SME clients and improving the financial literacy of rural communities.
  • Implemented risk control measures in line with regulatory guidelines to safeguard the portfolio from market fluctuations and business risks. Collaborated closely with the credit risk team to monitor the financial health of clients, proactively managing early warning signals to avoid potential defaults.
  • Built long-term, trust-based relationships with SME and agricultural clients, resulting in high client retention and repeat business. Developed a customer satisfaction framework, which improved client engagement and loyalty by 30%.
  • Led the introduction of digital banking platforms to SME and agriculture clients, streamlining account management, transactions, and loan applications. This modernization initiative reduced processing times by 25% and improved customer service efficiency.

Credit Assistant

Corporation Bank
Jabalpur, Madhya Pradesh
06.2008 - 10.2008
  • Worked closely with the credit control team to effectively manage customer accounts, successfully reducing outstanding balances and resolving complex payment issues. Ensured accurate reconciliation of customer payments, maintaining meticulous financial records that upheld the integrity of the bank’s operations.
  • Oversaw a diverse portfolio of clients, ensuring timely debt collection and accurate account management. Proactively addressed customer issues, leading project initiatives that streamlined workflows while strictly adhering to operational and compliance standards.
  • Conducted thorough underwriting and assessment of credit deals, ensuring alignment with the company’s risk appetite. Provided actionable credit recommendations to senior underwriters, playing a pivotal role in structuring deals that mitigated potential risks and enhanced overall portfolio quality.
  • Process Improvement & Compliance: Led efforts to enhance operational efficiency by implementing streamlined processes and best practices, contributing to improved workflow and compliance with regulatory requirements.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Development Officer

Life Insurance Corporation of India (LIC)
Bhopal, Madhya Pradesh
07.2007 - 05.2008
  • Spearheaded client acquisition efforts by identifying potential policyholders, building long-term relationships, and delivering tailored insurance solutions. Managed a broad client portfolio, consistently achieving and exceeding sales targets.
  • Trained, mentored, and developed a team of insurance agents, providing them with necessary skills in sales techniques, policy features, and regulatory compliance. Ensured team members were well-equipped to meet individual and collective sales targets.
  • Conducted in-depth market analysis to understand customer needs and emerging trends. Developed and implemented effective sales strategies, resulting in enhanced product penetration and policy uptake across various demographics.
  • Ensured efficient management of policy issuance, renewals, and claims processing, delivering excellent customer service and maintaining a high retention rate. Regularly resolved client queries and provided support in claim settlements.
  • Designed compelling marketing materials to showcase the organization''s impact and attract potential supporters.
  • Conducted thorough prospect research on individuals, corporations, foundations to identify new sources of potential funding.

Faculty & Academic Coordinator

Pathfinder Education Services
Bhopal, Madhya Pradesh
04.2006 - 02.2007
  • Facilitated workshops on pedagogical best practices for fellow educators, enhancing instructional effectiveness across departments.
  • Fostered a dynamic learning environment by maintaining well-organized, inviting, and interactive classroom spaces.
  • Established partnerships with community organizations, creating relevant learning experiences for students and fostering relationships among stakeholders.
  • Coordinated assessment efforts within the department to track student progress and inform data-driven decision making regarding curriculum improvements or interventions.
  • Mentored over 10 students on academic problems and made professional recommendations.
  • Promoted program courses, activities and accomplishments, both internally and externally, to boost recruitment and retain diverse student body.

Education

MBA - Management

University of Strathclyde Business School
09.2022 - 2023.11

Bachelor of Science - Mathematics, Physics, Chemistry, and Statistics

Bhopal University
Bhopal, India
03.2003 - 2006.06

Skills

Operational risk management

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Certification

Advanced Certification in Commercial Credit, Moody's Analytics

Accomplishments

  • Corporate Finance: Championed a strategic program to expand microfinance industry by £300 million, focusing on vendor risk assessments and sustainable growth. This initiative not only supported financial inclusion and community empowerment but also added significant value to the bank's portfolio through strategic, resilient expansion.
  • Sustainable Finance and Operational Efficiency: Developed and implemented a strategic approach to achieve net-zero compliance in sustainable housing and industrial retrofitting, managing a strategic credit uptake of £35 million. This initiative not only set new industry standards for sustainable finance but also enhanced operational resilience and efficiency.
  • Risk Management in Structured Financial Products: Strategically managed and executed £2 billion in derivatives transactions using advanced risk management technologies. This role was pivotal in ensuring optimal investment returns and enhancing the bank's operational risk framework, demonstrating a profound understanding of value creation and efficient process execution.
  • Financial Crime Oversight: Led comprehensive efforts in financial crime oversight, meticulously ensuring strict regulatory compliance and robust reporting. Successfully prevented 3 Near-Miss Events (NME) and conducted in-depth investigations into 6 fraud cases. Additionally, performed a rigorous portfolio credit review of 55 corporate loans. My instrumental role extended to overseeing transaction risk within trade finance, leveraging key red flags and early warning systems (EWS).
  • Strategic Growth in FX Sales Treasury : Managed a £25 billion FX portfolio at the State Bank of India, achieving 24% year-over-year growth through strategic trading, pricing, and risk management initiatives. This involved executing over £2 billion in treasury sales, which boosted treasury revenue by 15% and improved client retention through tailored solutions for corporate clients' currency exposure
    .
  • Enterprise Architecture Redesign for Global Markets : Led a pivotal project to integrate Global Business Services (GBS) into the Global Markets department's enterprise architecture. This initiative optimized decision-making and deal structuring, resulting in a 20% ROI improvement in bond and equity investments, a 35% increase in customer retention, and a 50%-80% reduction in decision-making turnaround time
    .
  • Trade Finance and FX Operations Enhancement : Spearheaded a reconciliation project that achieved a 92% rate within nine months for export-import entries, which reduced counterparty risk and enhanced operational efficiency by 30%. Additionally, expanded the trade finance portfolio by introducing Structured Letters of Credit (SLBC) and other products, leading to improved efficiency and compliance
    .
  • Digital Transformation in CRM Implementation : Directed the implementation of an ERP-based CRM system tailored for Forex clients, achieving a 20% increase in customer engagement and a 60% reduction in complaint resolution time. This digital transformation initiative streamlined internal processes, increasing operational efficiency by 15% while enhancing customer retention and satisfaction rates.
  • Treasury Analytics for Volatility Trading : Led a project that focused on customer behavior analysis during volatile trading sessions. This initiative boosted trading volumes by 53% quarter-over-quarter and increased wallet share by 15% through targeted strategies. The project also successfully onboarded 30+ new forex trading clients, diversifying the customer base and expanding market reach
    .

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)

Interests

Chess

Photography

Gardening

Star Gazing

Trail walking

Affiliations

  • PRMIA
  • APMG INTERNATIONAL
  • CHARTERED MANAGEMENT INSTITUTE

Quote

Do not seek to follow in the footsteps of the men of old; seek what they sought.
Matsuo Bashō

Software

Python

SAP

SPSS

Oracle

CRM

ERP

PowerBI

Microsoft Excel

Timeline

Change Management Practitioner, APMG International
03-2024

Diploma in Strategic Management & Leadership Practice

01-2024

PRAXIS Project Management Practitioner

12-2023
Operational Risk Manager (ORM), PRMIA
11-2023

Climate Risk Certified, Chartered Banker Institute

08-2023

MBA - Management

University of Strathclyde Business School
09.2022 - 2023.11
Advanced Certification in Commercial Credit, Moody's Analytics
11-2020

Chief Manager– Branch head

STATE BANK OF INDIA
05.2020 - 05.2021

Diploma iN International Banking and Finance

11-2019

Manager Risk and Trade Finance

STATE BANK OF INDIA
05.2019 - 04.2020

Branch Manager- SME

STATE BANK OF INDIA
05.2018 - 04.2019
Lean Six Sigma, Green Belt by Exemplar Global
04-2018

Certified Treasury Professional

02-2018

Prevention of Cyber Crimes and Fraud Management

08-2015
CAIIB, Indian Institute of Banking and Finance
06-2015

Manager – Treasury Risk and FX sales

STATE BANK OF INDIA
06.2012 - 04.2018

Relationship Manager – SME

STATE BANK OF INDIA
11.2008 - 06.2012

Credit Assistant

Corporation Bank
06.2008 - 10.2008

Development Officer

Life Insurance Corporation of India (LIC)
07.2007 - 05.2008

Faculty & Academic Coordinator

Pathfinder Education Services
04.2006 - 02.2007

Bachelor of Science - Mathematics, Physics, Chemistry, and Statistics

Bhopal University
03.2003 - 2006.06

Chief Manager - Credit Risk

STATE BANK OF INDIA
6 2021 - 6 2022
Joby Abraham ThomasChief manager- Credit