Joel Thomas
Ernakulam
Summary
Seasoned Offshore Test Lead with strong background in software testing methodologies, quality assurance processes and test management tools. Possess strong problem-solving skills, adept at detecting bugs and identifying areas for improvement. Demonstrable history of leading offshore teams to meet project deadlines while maintaining high-quality standards. Proven track record of driving process improvements that enhance overall efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Offshore Test Lead
Tata Consultancy Services
03.2023 - Current
- UKG Pro Modules & Workforce Optimization - Automated and optimized Scheduling, Daily Actuals, UKG Talk, TAT Tool, and Leave Management Solutions while managing Personas, Master Data, and Timekeeping for streamlined workforce operations.
- Kronos Functional Testing - Conducted end-to-end functional testing across supermarkets, logistics, and BigW employee groups, ensuring efficient workforce management and compliance with business requirements.
- Test Planning & Execution - Designed and executed functional, integration, and User Acceptance Testing (UAT) to uphold software quality, performance, and reliability.
- Mentored junior members of the team providing feedback on their performance.
- Conducted regular meetings with offshore teams for status updates and review of test results.
- Developed test strategy for various projects based on the project requirements.
- Performed root cause analysis of bugs identified during testing phase.
- Participated in reviews and walkthroughs with QA leads from different geographical locations.
- Database Management & Validation - Worked with SQL and Oracle DB in Kronos UAT and SIT environments, ensuring data integrity, accuracy, and seamless test execution.
- Technologies: UKG Pro, Kronos, TOSCA, TAT, Oracle DB, SQL
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.
Test Analyst
Tata Consultancy Services
Ernakulam
03.2021 - 03.2023
- Kronos Functional Testing - Conducted end-to-end functional testing across supermarkets, logistics, and Big W employee groups, ensuring efficient workforce management and compliance with business requirements.
- Test Planning & Execution - Designed and executed functional, integration, and User Acceptance Testing (UAT) to uphold software quality, performance, and reliability.
- Database Management & Validation - Worked with SQL and Oracle DB in Kronos UAT and SIT environments, ensuring data integrity, accuracy, and seamless test execution.
- Technologies: UKG Pro, Kronos, TOSCA, TAT, Oracle DB, SQL.
Education
Master of Technology - Applied Electronics And Instrumentation
College of Engineering
Trivandrum, India08-2019
Bachelor of Technology - Electronics & Communications Engineering
Rajiv Gandhi Institute of Technology
Kottayam, Kerala, India08-2017
Skills
- SQL
- TOSCA
- Jira
- QTest
- Agile
- UKG Pro
- Kronos WFC
Certification
- Tricentis Tosca Automation Specialist Level 1 (AS1), 01/01/22
Accomplishments
- Got three on-the-spot awards for delivering projects without issues and production problems
- My name was mentioned in the client meeting multiple times for identifying critical bugs and completing the testing before the deadline
- Promoted to offshore team lead after two years
Timeline
Offshore Test Lead
Tata Consultancy Services
03.2023 - Current
Test Analyst
Tata Consultancy Services
03.2021 - 03.2023
Master of Technology - Applied Electronics And Instrumentation
College of Engineering
Bachelor of Technology - Electronics & Communications Engineering
Rajiv Gandhi Institute of Technology
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