JOGESH PUDIPEDDI
Global Services Delivery, Telecom
Chennai
Summary
Strategic Engineering & Technology Leader with over 30 years of experience driving business excellence within world-class Global Capability Centres. Expert in establishing and scaling high-performance offshore delivery units, including the successful setup of teams exceeding 400+ members. Proven track record in managing $45M P&Ls and delivering complex, cloud-ready network automation and OSS/BSS solutions for global markets. A specialist in Agile/DevOps maturity and AI-driven innovation, consistently delivering double-digit cost savings and new revenue streams through digital transformation.
Overview
30
30
years of professional experience
2
2
Certifications
Work History
Head of NM & SON Delivery
NOKIA NETWORKS
Chennai, Tamil Nadu
04.2021 - Current
- GSD Team Resource ramp up: Taken over this role of Services delivery head for NM & SON and now SMO product portfolio. In 2021, ramped up the team to 300 from 200, certified the operations for ISO:27001 & BCP.
- In 2022: Flawless Delivery at scale – Created right vendor strategy, started with SON & NetAct w/f automation, Improved FTR (First time right to 99.5%). In 2023: Stated taking up complex RAN automation projects, 10% productivity Improvements yoy. In 2024: Moved the complete team towards digitalization, bagged MN Services excellence awards for 6 qtrs including 3 annual champion ship awards, in Technology leadership, Market collaboration, Customer Deliveries. In 2025: accelerating: Remote delivery increased to 60%, Complex modules like ESM using AI/ML framework, log Analytics delivered. Team size increased to 475+.
- Leading the Cloud Evolution of NM & SON. Started presales and trials on SMO.
- Timeline: 2021–PRESENT
Head of Delivery – SON Services & Customizations
NOKIA NETWORKS
Chennai, Tamil Nadu
01.2014 - 01.2021
- Portfolio Management: Oversee the world’s #1 ranked Network Automation tool (Nokia SON), contributing $45M in direct revenue with 100+ worldwide deployments.
- P&L Ownership: Manage the SON SPLM role with responsibility for $14M in revenue and a 40% margin.
- Operational Excellence: Facilitated a 2018 Agile/DevOps transformation, achieving a 30% savings target.
- Innovation & Analytics: Introduced AI/ML for Network KPI monitoring and anomaly detection, creating new service revenue streams of $2M.
- Global Scaling: Built and led a high-performance team of 80 HC in Chennai within two years.
- Standardization: Conceptualized and rolled out a global automation framework (blueprints) across 8 service domain streams (1000 HC).
SON SI Program Manager
NOKIA NETWORKS
Hyderabad, Telangana
01.2011 - 01.2014
- Custom Solutions: Led the development of a complex SON solution for a Japanese customer using Java APIs on the Nokia NMS platform.
- Agile Methodology: Utilized Feature Driven Development (FDD) to optimize code and create reusable frameworks.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Implemented risk management strategies to mitigate potential barriers to project success.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Increased customer satisfaction through effective communication of program goals and expectations.
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
OSS/BSS SI Program Manager
MOTOROLA
01.2006 - 01.2011
- Large-Scale SI: Managed the end-to-end deployment of a complex OSS/BSS system for a WiMAX network in Bahrain featuring 15 third-party interfaces.
- Crisis Leadership: Led a 'Tiger Team' to resolve CEO-level escalations and critical performance issues, earning the BRAVO Award.
- Business Growth: Expanded the Motorola BSS product portfolio by integrating new third-party vendors.
Program / Project Manager
TCS - ERICSSON ODC
Hyderabad, Telangana
01.2002 - 01.2006
- Offshore Transition: Managed the transition of maintenance and R&D activities from Sweden to India, setting up an 80-member team.
- Process Improvement: Reduced technical report backlogs by 50% and achieved 8% annual cost reduction.
- Planned, designed, and scheduled phases for large projects.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
Software Development
TCS NORTEL Labs
Mumbai, Ottawa, Maharastra
02.1998 - 12.2001
- Worked on 2 NMS/EMS projects offshore/on-site at Nortel Mumbai & Ottawa.
- Networks, Ottawa, Canada and offshore Mumbai. The project involved migration of HP-OV based uEMS to the Nortel’s Java based NMS platform. Developed a Fault Device adapter (coded C++ classes) and later productizing it.
- This was a complex & challenging project where Nortel team had given up and project was shelved. Worked on 2 major releases sEMS 1.0.5/ sEMS 2.0, GUI, CORBA & fault (C/C++) related code, SRs (bug fixes).
- Innovation- During project transition phase, self started a internal product idea called Telemail, which involved using Windows TAPI interface, (speech to Text APIs) and delivering voice messages into mail.
- Adhered to critical deadlines in software development, troubleshooting and implementation.
- Established coding standards and guidelines, ensuring consistency across the entire software development lifecycle.
- Collaborated with cross-functional teams for successful software development projects, ensuring seamless integration across platforms.
- Applied Agile software development methodology to elevate final products and streamline development efforts.
- Kept abreast of emerging trends in software development practices, incorporating them into existing projects when appropriate.
- Optimized code quality by conducting thorough reviews and implementing best practices in software development.
- Evaluated and recommended third-party tools, libraries, and frameworks to enhance software development capabilities.
- Improved application performance by optimizing code and utilizing best practices in software development.
- Conducted thorough code reviews that promoted high-quality software development practices amongst team members.
- Championed quality assurance initiatives across the organization, fostering a culture of continuous improvement in software development processes.
PROJECT ENGINEER
INDIAN OIL CORPORATION LTD
01.1994 - 01.1998
- Worked in Electrical & Electronics and MIS departments Project Activities. Developed an application software for Material Management, Automated the Invoice processing.
- Automated the daily reporting system (which involved receiving the progress report from 10 to 15 sites, compiling it and sending to HO) and various other MIS related works.
Education
Executive Program - Business Management
IIM
Kolkata12-2010
B.E. - Electrical & Electronics Engineering
College of Engineering, Andhra University
Visakhapatnam, India05-1993
Skills
Global Delivery & Scaling (GCC Focus)
Certification
Certifications: Project Management Professional (PMP), Certified Software Quality Analyst (CSQAA)
Timeline
Head of NM & SON Delivery
NOKIA NETWORKS
04.2021 - Current
Head of Delivery – SON Services & Customizations
NOKIA NETWORKS
01.2014 - 01.2021
SON SI Program Manager
NOKIA NETWORKS
01.2011 - 01.2014
OSS/BSS SI Program Manager
MOTOROLA
01.2006 - 01.2011
Program / Project Manager
TCS - ERICSSON ODC
01.2002 - 01.2006
Software Development
TCS NORTEL Labs
02.1998 - 12.2001
PROJECT ENGINEER
INDIAN OIL CORPORATION LTD
01.1994 - 01.1998
Executive Program - Business Management
IIM
B.E. - Electrical & Electronics Engineering
College of Engineering, Andhra University