John Immanuel
Bangalore
Summary
Motivated and driven professional seeking an integral role in a competitive work environment that promotes intellectual growth and career development. Dedicated to contributing to organizational growth and success, leveraging strong organizational skills as a valuable team member. Experienced in managing multiple projects concurrently, ensuring accuracy and prioritizing tasks to meet deadlines effectively.
Overview
8
8
years of professional experience
Work History
Process Analyst
Gallagher Service center LLP
Bengaluru
08.2019 - Current
- Managed renewal of medical insurance for companies, institutions, and industries.
- Calculated revenue and monthly premiums for employees.
- Created tasks for each line of coverage, including medical, dental, vision, and stop loss.
- Updated benefit summaries, certificates, policies, and employee enrollment guides.
- Migrated data from benefit summaries and certificates to the account management portal.
- Developed plans for long-term and short-term disability, as well as basic and supplemental life insurance.
Senior Process Consultant
Hinduja Global Solution
Bengaluru
10.2016 - 04.2019
- Processed claims, handled refund escalations, and audited claims for accuracy.
- Managed high-value claims and addressed urgent, escalated email inquiries.
- Conducted in-depth research to resolve issues and process corrected payments.
- Assisted team members by resolving queries and providing guidance.
- Maintained individual and team turnaround times (TAT) to ensure efficient claim processing.
Education
Graduation (B.com) -
SGHFG College
Skills
* Excellent analytical skills & Interpersonal skills
* Self-motivated with an aggressive attitude towards work
* Ability to work independently and as a part of a team
* Always give myself an opportunity to learn new things and fine tune my talent
* Quick learner
Accomplishments
- Received Top Gun Awards for my outstanding performance
- Awarded quality champ for achieving 100% quality on continuous basis.
- Maintained and exceeded production targets throughout the tenure.
Disclaimer
I hereby declare that the above furnished information is true to the best of my knowledge and Belief.
Languages
English, Kannada, telugu, Hindi
Personal Information
- Father's Name: Anand
- Nationality: Indian
- Marital Status: Single
Languages
Kannada
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Telugu
Intermediate (B1)
B1
Timeline
Process Analyst
Gallagher Service center LLP
08.2019 - Current
Senior Process Consultant
Hinduja Global Solution
10.2016 - 04.2019
Graduation (B.com) -
SGHFG College
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