Jonathan Benjamin Sidharth P

Role:

Sort Centre HR (Dec 2024 – Jan 2026)

• Lead end-to-end HR operations for Sort Centre workforce planning, shift allocation, and compliance adherence.
• Partner with operations leaders to manage productivity, shrinkage, and workforce optimisation.
• Monitor attendance, attrition, and disciplinary metrics through weekly and monthly HR dashboards.

Last Mile Delivery Station HR (Multi-Site HRBP).

• Managed HR operations for 11 Delivery Stations across Chennai, Pondicherry, and Vellore.
• Handled employee lifecycle management for blue-collar workforce across multiple vendor agencies.
• Reduced grievance TAT by effectively managing PF, ESI, payroll, and documentation escalations.
• Conducted investigations and facilitated disciplinary actions in alignment with company policy.
• Drove employee engagement initiatives and improved associate participation scores.

Key Projects & Achievements

• Core Member – ALFA (Adaptive Labour Model for Amazon): Planned manpower utilization and analysed labour optimization metrics.
• Managed WINS (Women in Night Shifts Program) across 50+ delivery stations PAN India.
• Generated weekly business reports covering attrition, absenteeism, physical presence, and risk indicators.
• Acted as POC for HRSC, MyHR, MYVOICE & VOA escalations.

• Managed North America & Canada Non-Exempt Payroll coordination.
• Ensured 100% payroll accuracy by validating timesheets before payroll cut-off.
• Processed PTO encashment and leave balance reconciliation.
• Coordinated with onsite finance and compliance teams to avoid payroll escalations.
• Improved payroll query resolution timelines through structured tracking mechanism.

• Confirmed NDF & Commodity trade deals.
• Handled client confirmations and query resolution.
• Received appreciation from JP Morgan & BlackRock for efficient mail management and accuracy.