Jordan Tolden
Bloomington
Summary
Dynamic professional with extensive experience in event management, team collaboration, and supervising staff -at multiple paid and unpaid work environments. Experienced in exceptional customer service. Skilled in mentoring staff to ensure safety and excellence during the development and execution of events. Adept at problem-solving and maintaining workflow efficiency. Proven ability to collaborate with teams and deliver high-quality results. Reliable and adaptable, skilled in client relations and logistical planning, meeting dynamic needs of each event.
Overview
7
7
years of professional experience
Work History
IU Event Services Supervisor
Indiana University Athletics
Bloomington, IN
08.2025 - Current
- Coordinated staff schedules, breaks, and assignments for optimal resource allocation.
- Trained and mentored new team members on operational procedures.
- Implemented process improvements to enhance guest experiences.
- Collaborated with departments to plan and execute promotional activities for events.
- Developed event reports, documenting aspects of each event.
CSC Supervisor
Contemporary Services Corporation.
Bloomington, IN
12.2023 - Current
- Ensured safety standards during athletic events ranging in size from 50 to 52,000 by effectively managing a staff team.
- Work with game day operations to maintain event safety.
- Plan and execute adjustments for special events.
- Interact with event attendees with professionalism and excellence.
- Use judgment to make decisions as needed, as unexpected situations arise.
- Coordinated scheduling and assignments to optimize staff coverage during events.
Pizza Maker
Dominoes Pizza
Bloomington, IN
02.2019 - 06.2022
- Safely operated ovens and prepared pizza to accurately and efficiently fulfill customer orders.
- Communicated with customers, and took orders.
- Organized food preparation stations, made pizza, and regularly replenished supplies.
- Developed strong time management skills.
- Utilized excellent communication skills when interacting with customers.
Education
Bachelors Degree - Sports Marketing And Management
Indiana University, Bloomington
Bloomington, IN05-2026
High School Diploma -
Bloomington High School South
Bloomington, IN04-2022
Skills
- Event management
- Customer service
- Team collaboration
- Communication skills
- Workflow management
- Coaching and mentoring
- Staff management
- Adaptability & flexibility
- Hospitality management
- Time management
- Problem-solving
- Safety and security
Affiliations
- Worked with high school football team preparing for their season. -Summer, 2026
- Played football-2016-2022, wrestled, and ran track-2016-2020
Timeline
IU Event Services Supervisor
Indiana University Athletics
08.2025 - Current
CSC Supervisor
Contemporary Services Corporation.
12.2023 - Current
Pizza Maker
Dominoes Pizza
02.2019 - 06.2022
High School Diploma -
Bloomington High School South
Bachelors Degree - Sports Marketing And Management
Indiana University, Bloomington
Refrences
- Doug Booher (812)-325-3753
- Jason Freeman (812)-325-7498
- George Moore (256)-452-6200
- Daniel Healey (317)-774-4920