Joseph Peechatt
Technical Support Engineer
Kochi
Summary
Highly skilled and detail-oriented Technical Support Specialist with 2 years of experience in supporting production operations and ensuring smooth workflow. Proven ability to troubleshoot technical issues, implement effective solutions, and optimize production processes. Strong knowledge of production systems, quality control, and regulatory compliance. Excellent communication and problem-solving skills. Committed to delivering exceptional support and driving operational excellence.
Overview
8
8
years of professional experience
12
12
years of post-secondary education
5
5
Certifications
Work History
Technical Support Engineer, Accountant
Grapes Innovative Solutions
Koratty
2021.03 - Current
- Provided technical support and troubleshooting for production systems, resolving issues promptly to minimize downtime and ensure continuous operations.
- Monitored system performance, proactively identifying potential problems and implementing preventive measures.
- Collaborated with cross-functional teams, including operations, engineering, and IT, to investigate and resolve production-related incidents.
- Conducted root cause analysis to identify underlying issues and implemented corrective actions to prevent recurrence.
- Developed and maintained technical documentation, including procedures, troubleshooting guides, and system configurations.
- Assisted in the implementation of process improvements to optimize production efficiency and reduce waste.
- Ensured compliance with regulatory requirements, conducting audits and inspections to maintain adherence to industry standards.
- Participated in testing and validation activities for new production systems and enhancements, providing feedback and insights.
- Trained production staff on system operation and best practices, promoting knowledge transfer and empowering self-sufficiency.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Gathered financial information, prepared documents, and closed books.
- Prepared and filed tax forms.
- Handled day-to-day accounting processes to drive financial accuracy.
- Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
Audit Assistant
Noble George Chartered Accountants
Kothamangalam
2015.06 - 2019.11
- Performed auditing work in accordance with rigorous auditing standards and principles.
- Worked audit engagements for industries in engineering, manufacturing, non-profit and human resources.
- Developed strategic recommendations for improving processes and reviewed suitability of internal control designs.
- Completed audits in accordance with regulations and procedures.
- Assessed financial statements and records.
- Reviewed accounting clients' financial data systems to determine functional compliance.
- Reviewed general ledger transactions to identify errors or irregular entries.
- Prepared balance sheets.
- Prepared year-end journal entries to prepare for annual audit.
Education
Bachelor of Computer Applications - Computer Application
Manipal University Jaipur
Jaipur 2023.01 - Current
CA Intermediate - Chartered Accountancy
Nirmal Jyothi College
Perumbavoor, Kerala 2013.08 - 2014.02
CA Common Proficiency Test -
Nirmal Jyothi College
Perumbavoor, Kerala 2013.04 - 2023.05
High School Diploma -
Vimalagiri Public School
Kothamangalam, Kerala 2011.06 - 2012.03
Skills
Production Support
undefinedCertification
Learn CSS Course
Timeline
Learn CSS Course
2023-02
Bachelor of Computer Applications - Computer Application
Manipal University Jaipur
2023.01 - Current
Learn HTML Course
2023-01
Learn SQL Course
2022-11
Learn the Command Line Course
2022-01
Learn Git & GitHub Course
2021-07
Technical Support Engineer, Accountant
Grapes Innovative Solutions
2021.03 - Current
Audit Assistant
Noble George Chartered Accountants
2015.06 - 2019.11
CA Intermediate - Chartered Accountancy
Nirmal Jyothi College
2013.08 - 2014.02
CA Common Proficiency Test -
Nirmal Jyothi College
2013.04 - 2023.05
High School Diploma -
Vimalagiri Public School
2011.06 - 2012.03
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