POORNA KANUKU

To work in a firm with a professional work driven environment where I can utilize and apply my knowledge, skills which would enable me to grow while fulfilling organizational goals. Specialize in customer service, technical troubleshooting, and data management. Excel in communication, problem-solving, and adaptability to ensure seamless support operations and positive client interactions.

• Good at problem solving and analytical skills.
• Excellent communication and interpersonal skills with strong work ethics.
• Flexible and versatile to adapt to new environments and work on any project.
• Quick learner, Good communicator and Positive attitude.
• Team work skills, Flexibility, Adaptability and Attention to detail.

• Father's Name: Venkanna
• Mother's Name: Anjamma
• Date of Birth: 09/03/00
• Marital Status: Single

• Understanding the Requirements and Functional Specifications.
• Troubleshooting and solving complex product and configuration issues.
• Triage, clarify, prioritize and document issues, workarounds and solutions.
• Mentored and Trained new team members, key users of respective departments.
• Participated in on-call rotation and worked in a 24/7 environment.

• English
• Hindi
• Telugu

I do hereby declare that the above information is true to the best of my knowledge.