JOY BIKRANT ROUT RAY

Achieved sales of 8.14cr through consistent monthly enrollment over 2 years, surpassing targets each month.

• Exceeded sales quotas by 20-25% over the past months, contributing to overall business growth.
• Manage a portfolio of key accounts, generating overall revenue through proactive outreach, cross selling, and upselling.
• Develop and maintain strong relationships with decision-makers, driving customer retention and repeat business.
• Successfully identified client pain points and offered product recommendations, resulting in an increase in sales for key accounts.
• Delivered product demonstrations that addressed client needs, resulting in successful deal closures.
• Conducted market research and competitor analysis, identifying new opportunities and enhancing account growth.
• Reported sales performance, pipeline updates, and strategic insights to leadership, consistently meeting or exceeding KRAs.
• Worked cross-functionally with customer success and product teams to ensure smooth onboarding and post-sale satisfaction.

• Achieved sales targets consistently, often exceeding $7700 in revenue.
• Generated and maintained accurate sales forecasts and reports using CRM software.
• Monitored and analyzed sales data and metrics to identify trends and create opportunities.
• Build and maintain strong relationships with key accounts and strategic partners.
• Research and understand the needs, preferences, and main points of the target market and the competitive landscape.
• Resolve customer issues and complaints in a timely and professional manner.

Achieved 10% sales increase over previous financial year while utilizing SAP SD module to generate quotations, order acceptances, and invoices for both export and domestic.

• Develop and maintain strong relationships with decision-makers, driving customer retention and repeat business.
• Managed order to cash (O2C) process in collaboration with stakeholders and production to dispatch team.
• Ensured the profit margins were maintained thoroughly and the targets were reached accordingly.
• Led the sales team after a brief training period.
• Provided top CRM services to keep the clients satisfied regarding their queries and receiving positive feedback.
• Delivered products on time, resulting in reduced customer complaints.
• Produced high-end hydraulic motors and pumps for clients.

• Manufacturing tools and machinery for automobiles, hospitals, and armed forces.
• Developed and implemented quality control procedures and documentation to enhance product compliance.
• Conducted quality inspections on products to ensure compliance with specifications.
• Utilized inspection tools to measure product dimensions and verify tolerances.
• Collaborated with production teams to promptly identify and resolve quality issues, improving overall product quality.
• Prepared Product Report for inspected parts, streamlining daily processes and accounting for work completed.
• Utilized mathematical skills and understanding of engineering principles to design new products.