Sales professional with solid background in managing inside sales teams and achieving revenue goals. 9+ Years of Expertise in developing strategic sales plans and fostering client relationships. Known for strong team collaboration and adaptability to changing market conditions. Skilled in CRM tools and sales analytics.
Overview
9
9
years of professional experience
Work History
Senior Inside Sales Manager
LEAD Group- ERP sales
Bengaluru
06.2023 - Current
Optimized sales funnel management, resulting in higher conversion rates from prospecting to closing deals.
Increased sales revenue by implementing strategic inside sales initiatives and building strong customer relationships.
Streamlined sales processes for increased efficiency and improved customer satisfaction.
Developed high-performing sales team through effective coaching, training, and performance management.
Maintained in-depth knowledge of industry trends, competitor offerings, and market dynamics to ensure the company''s value proposition remained relevant and compelling to potential clients.
Consistently exceeded Monthly/quarterly sales goals while maintaining a high level of professionalism and integrity in all business dealings.
Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
Updated accounts and maintained long-term relationships with clients.
Researched and evaluated potential new markets and products.
Managed sales specialists team by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
Surpassed sales goals by over achieving annually with implementation of diverse sales tools and strategies.
Senior Inside Sales Associate
Think & Learn Pvt Ltd – Byju’s
10.2021 - 05.2023
Generating direct revenue for the company Communicating with parents & students
Making outbound calls to potential customers through CRM tool(lead square) o Developing new leads
Creating and maintaining customer database
Understanding customer needs and focus on rapport building with customer
Conducting zoom meetings with parents and students Doing counseling of the student
Explaining and mapping the product features and benefits with customer needs
Closing sales,take the registration amount and do the enrollment process
Responsible for achieving monthly targets
Responsible for up-selling as well as cross selling new products & services to customers
Project Manager
Aces Digitale
04.2020 - 03.2021
Think precisely about sample sources and screening criteria
Designing qualitative and quantitative research plans for products in all stages of the Product Life Cycle
Manage Client expectations
Working with project directors to oversee the fieldwork initiative
Identify recurring themes or patterns of data and insights
Weave individual findings and data points into key takeaways
Interpreting data, writing reports and making actionable recommendations
Create deliverables that are appropriate to audience needs and abilities
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Assistant Manager-Client Servicing
Outreach Advertising Pvt. Ltd
07.2019 - 03.2020
Building customer base in Delhi NCR by maintaining effective relationships
Plan, prepare and execute high impact and consultative sales meetings with advertising clients
Identify and develop strong client and agency relationship
Working for Government events like Bharat Parv, Ayushman Bharat Arogya Manthan
Work with internal departments and management to ensure client priorities are understood, and resources are executing on commitments.
Doing empanelment work at Bureau of Outreach and Communication, Govt. Of India
Government and private tendering work processing and documentation
Attend trade shows and local conferences to connect with the Delhi clientele
Also perform sponsorship work for the company i.e getting sponsorship and processing the deliverable
Relationship Manager
The Lb Group Of Companies (Handmade Recycle Paper- Akhilapaat).
04.2017 - 06.2019
Amplified customer base by maintaining effective relationships, customer service.
Enhancing market penetration, business volumes and growth.
Resourceful at maintaining relationships with clients to achieve quality product and service norms by resolving their issues.
Participating in export exhibition at IHGF, Delhi
Possess effective communication, interpersonal, problem solving and negotiation skills with the ability to coordinate with agents, clients, Govt. departments.
Mapping client’s needs & providing best products to suit their requirements.
Generating business from existing accounts and achieving profitability and growth.
Visiting places and Dealing with Institutional Segment which includes, Government, SemiGovernment bodies, Corporate for developing new business opportunity and built healthy business relations.
Preparing weekly marketing plans and strategy and supervising the team in executing the same.
MIS reports providing management with MIS on weekly and monthly basis.
Preparing of invoice in Tally, Bank reconciliation o Looks after designing and printing section
Monitoring cash flow to review the cash flow position and forecast funds required for numerous expense
Finance Associate
Moped’s House (Two Wheeler Accessories Dealer)
09.2016 - 04.2017
Oversaw accounts payable and receivable transactions.
Created and verified invoices.
Resolved various escalated billing charges.
Gathered and collected all financial information for business and verified accuracy in system.
Updating Purchase, sale & stock in Tally
Bank reconciliation, Receipt & Payments updating
Education
Master of Commerce -
K.C. Das Commerce College - Gauhati University
Gauhati
Bachelor of Commerce -
K.C. Das Commerce College - Gauhati University
Gauhati
Class 12 -
Icon Academy
Gauhati
High School Diploma -
Disney Land High School
Skills
Account Management
Cross-Functional Collaboration
Territory Management
Revenue Forecasting
Sales Tracking
Competitor Research
Account Acquisition
Sales Forecasting
Sales Development
Marketing
Market research
Data analysis
CRM expertise
Sales process optimization
Sales strategy development
Upselling techniques
Pipeline management
New Business Development
Hubspot CRM
Lead Generation
Personal Information
Additional Information
Name: Maitry Deka
Father’s name: Lt Biren Kumar Deka
Mother's name: Anima Deka
Date of Birth: 22/01/1992
Languages
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Senior Inside Sales Manager
LEAD Group- ERP sales
06.2023 - Current
Senior Inside Sales Associate
Think & Learn Pvt Ltd – Byju’s
10.2021 - 05.2023
Project Manager
Aces Digitale
04.2020 - 03.2021
Assistant Manager-Client Servicing
Outreach Advertising Pvt. Ltd
07.2019 - 03.2020
Relationship Manager
The Lb Group Of Companies (Handmade Recycle Paper- Akhilapaat).