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Joyita Bhattacharya Chatterjee
HR Professional
Kolkata,WB
Summary
Manager leading human resources and administration across manufacturing operations for 301+ employees, with responsibility for business HR and 3–5 policy changes per year, and change management. Shapes talent acquisition, filling 21+ roles per month, performance management, HRIS, and employee relations to move organizations toward system-driven working. Brings practical support to factory and sales teams while aligning HR processes with senior management goals.
Overview
1
1
Language
1
1
Certification
20
20
years of professional experience
Work History
Manager
Putak Apparels Pvt. Ltd. – Manufacturing unit (HRU India Ecom Pvt. Ltd.)
09.2024
- Presently is associated with Putak Apparels Pvt. Ltd. – Manufacturing unit (HRU India Ecom Pvt. Ltd.) as Manager (since Sept'2024) – Human Resources handling the entire gamut of Human Resources & Administration in a manufacturing setup; actively involved in converting the Company to process driven and customer focus mode. I am working in the capacity of Business HR and part of the FMS team & change Management to drive the Company to system driven functioning, deciding on policy changes with due approval from Senior Management. I am administratively involved with Sales Team & factory activities on regular basis.
- Human Resources & Administration
- Business HR
- FMS team
- Change Management
Manager
Tripncare Travels Pvt. Ltd.
01.2024 - 08.2024
- Tripncare Travels Pvt. Ltd. - was working in the capacity of Manager (Jan'2024-Aug'2024) - HR & Operations
- HR & Operations
Senior Manager
Baazar Retail Limited
09.2018 - 05.2019
- Baazar Retail Limited as Senior Manager (Sept'2018 - May'2019) – Human Resources and had handled a team size of 6 nos, supervising administratively the entire HR functionalities of the department, was also actively involved in improvising / introducing new processes and systems to drive the Organization to the next level.
- Human Resources
- Team size of 6 nos
Manager, Functional Head - Group Human Resources & Administration
Dollar Industries Limited
01.2016 - 09.2018
- Dollar Industries Limited, a NSE & BSE Listed Company (Jan'2016 - Sept'2018) as Manager, Functional Head - Group Human Resources & Administration, heading the HR & Administration Department, handling a team-size of 7 reportees.
- A NSE & BSE Listed Company
- Group Human Resources & Administration
- Team-size of 7 reportees
Senior Consultant - Recruitment
Job Solution Services
03.2015 - 01.2016
- Job Solution Services (Mar'2015 - Jan'2016) as Senior Consultant - Recruitment, I was handling Recruitment of middle to senior level positions.
- Recruitment of middle to senior level positions
Manager – Human Resources & Admin
Bengal Tools Limited, A Shrachi Group Company
06.2010 - 12.2014
- Bengal Tools Limited, A Shrachi Group Company (June 2010 - till Dec'2014) as Manager – Human Resources & Admin, in charge of Agro Division.
- I had to take a break in Dec'2014 due to medical exigencies in my family.
- Agro Division
- Medical exigencies in my family
Executive - Corporate HR
Ruia Group – Corporate Headquarters, Kolkata
12.2006 - 05.2010
- Ruia Group – Corporate Headquarters, Kolkata (Dec 2006-May 2010) as Executive - Corporate HR.
- Corporate Headquarters
Asst HR
MetLife India Insurance Private Limited
04.2006 - 12.2006
- MetLife India Insurance Private Limited (Apr'06 - 5th Dec'06) as Asst HR based at Regional Office, Kolkata.
- Regional Office
- Kolkata
Coordinator
Allied Lemuir
04.2004 - 12.2005
- Allied Lemuir, a premier logistic company with its H.O. at Chicago, USA (Apr'04 - Dec'05) as Coordinator.
- A premier logistic company with its H.O. at Chicago, USA
- H.O. at Chicago
Education
MBA - HR, Marketing
01-2001
- 2 year full-time
- Dual specialization
B.Sc. - Microbiology
01-1999
under Bangalore University
Skills
HR operations management
HR policy development
Performance management
Employee relations
Workforce planning
Talent acquisition
Interview coordination
Onboarding coordination
Offer management
Change management
HRIS administration
Payroll processing
Statutory compliance
Employee engagement surveys
Learning and development coordination
Succession planning
Disciplinary proceedings
HR audit
Retention strategy
Manpower budgeting
Accomplishments
- Achieved Talent Acquisition by completing manpower placement with accuracy and efficiency.
- Supervised team of 6 staff members.
- Documented and resolved manpower dissatisfaction which led to better output.
Certification
Completed a Swift India - MS Office course from NIIT, Asansol.
Interests
Progressive Learning through AI and other sites
Timeline
Manager - Putak Apparels Pvt. Ltd. – Manufacturing unit (HRU India Ecom Pvt. Ltd.)
09.2024
Manager - Tripncare Travels Pvt. Ltd.
01.2024 - 08.2024
Senior Manager - Baazar Retail Limited
09.2018 - 05.2019
Manager, Functional Head - Group Human Resources & Administration - Dollar Industries Limited
01.2016 - 09.2018
Senior Consultant - Recruitment - Job Solution Services
03.2015 - 01.2016
Manager – Human Resources & Admin - Bengal Tools Limited, A Shrachi Group Company
06.2010 - 12.2014
Executive - Corporate HR - Ruia Group – Corporate Headquarters, Kolkata
12.2006 - 05.2010
Asst HR - MetLife India Insurance Private Limited
04.2006 - 12.2006
Coordinator - Allied Lemuir
04.2004 - 12.2005
Indian Academy Degree College - B.Sc., Microbiology
Bangalore University - MBA, HR, Marketing
Significant Achievements
Initiation & Restructuring HR Policies, Successful completion of Internal HR Audit
Career Contour
- Job Responsibilities of Putak Apparels Pvt. Ltd (Manufacturing company)
- Handling the entire gamut of HR and administration including Talent Acquisition.
- Employee Induction
- Preparing for KRA & KPI, performance matrix of all blue collared employees, time to time review of new joiners, also ensuring FMS runs timely in the Organization.
- Counselling and guiding of employees as per the requirement of Management
- Grievance Handling.
- Performance wise increment raise allocation to employees in consultation with senior management, appraisal letters distribution.
- Allocation of staff as per requirements of departments, attendance collation & preparation of salaries, ensuring processing of the same.
- Issuance of disciplinary action letters.
- Handling employee engagement activities and training.
- Handling administrative matters and any other assignments as per Management’s requirement.
- Involved in the administrative task of field sales team.
- Job Responsibilities in Tripncare (Travel & Tourism Industry):
- Responsible for functioning of HR Activities - Talent acquisition till exit formalities
- Responsible for Employee Induction into the system
- Preparation of Job Description and work flowchart of individual employees - Kolkata & Dhaka team
- Report group
- Arranging technical training and conducting soft skills training.
- Understanding their working through monthly report and provide feedback as necessary
- Participation in one-to-one meeting held with individual employee to provide input about their performance every quarter and sharing management’s view for better performance with them
- Study monthly report and provide necessary input to the employees.
- Handling the statutory related work
- Handling Grievance redressal and disciplinary matters
- Job Responsibilities in Baazar Retail Limited:
- Overall supervision of HR functioning with specific focus on Talent Acquisition & Management including budgeting, costing & grievance handling, Payroll & Compliance, HRMS, HR Operations & Employee Engagement
- Initiation of Compliance Partner - Aparajitha and HRMS support partner, Keka Technologies
- Campus Placement drive
- Handled yearly audit of HR Department
- Was actively involved in Learning & Development activities in the Department
- Responsibilities in Dollar Industries Limited (A NSE & BSE Listed Company):
- I was overall responsible for handling the entire employee lifecycle process.
- Major Activities included:
- 1) Talent Acquisition - both for Sales Function and Support function at different levels, as the Company was expanding its PAN India operations and was also looking forward to enlistment in the current FY; includes Senior Management position.
- Sourcing of CVs for different levels specially for all levels of sales team(to the level of NSM)
- Conducting interviews:
- A) With constant focus on the Sales positions throughout till the level of National Sales Manager
- B) Other support function positions till the level of CFO 2) Preparation & managing of HR MIS 3) Training & Induction :
- A) Briefing about the Organization & policies to the New Joinees
- B) Acclimatizing the employees to the SOPs & rules
- C) Preparation of Training Calendar for sales team and other department new joinees/team members
- D) Conducting and coordinating learning & development activities
- 4) Defining of Job Profiles - existing department & positions, as well as new positions
- 5) Handling Performance Appraisal
- 6) Supervision of Statutory Compliances
- 7) Handling of Grievances & disciplinary matters; was heading the ASH Committee
- 8) Salary & Leave Management
- 9) Day to day operations
- 10) Employee Engagement - to take along the existing practice and initiating new ones
- 11) Internal(quarterly basis) & Statutory(annual) Audit pertaining to HR Department 12) General Administration
- Notable Achievements in the tenure of 4.6 years with Shrachi (Bengal Tools Division):
- Freezing of Manpower Requirement in Agro Division with special focus to filling up of Sales positions both existing and new PAN India.
- Sizeable Recruitment of personnel at all levels and across different positions PAN India post studying and understanding of requirement, as per expansion of sales territories and other developmental profiles.
- Preparation of Induction Manual & Introduction of Formal Induction process in Agro Division.
- Training & Development for sales team and other functions as per training calendar.
- Introduction of Several operational formats including HR MIS in Engineering Division.
- Introducing the Preparation of Job Description & freezing Key Responsibility Area in Agro Division;
- Conducting Annual Appraisal in Professional manner through MBO process.
- Introducing the Soft - Skill Training Programmes.
- Initiated professionally handled process of conducting Conferences for both the divisions.
- Additional Responsibilities at Shrachi:
- Additionally, I was actively involved in Selection & Recruitment, Job Profiling & Formation of Organogram, Training & Counseling, Other HR Developmental Activities of an Engineering Project Division
- Was in-charge of HR Operations of a joint venture Infrastructure Company - Supreme Shrachi, Kolkata operations since inception. The functionalities included Talent Acquisition, Implementation of Statutory and site visits.
- Was handling Talent Acquisition of a sister concern of Shrachi Group(dealing with rubber & allied products) which started its Sales operations at Kolkata (HO at Mumbai); had handled recruitment of certain crucial positions for 2 new upcoming companies (Financial & Project Engineering).
- Exposure in Previous Organizations:
- A) Recruitment & Selection :
- The acquisition & growth of Ruia Group along with the formation of Corporate Headquarters translates into need for large-scale Recruitment & Selection keeping in focus the criteria of matching “the right candidate for the right job”, with my active involvement at each stage of the entire process:
- Studying the existing manpower and updating the same
- Co-ordinating with the Group Companies regarding the finalization of Organization Charts for identifying vacancies and updating the same as required by the Management.
- Sourcing of CVs for different levels - Production & Engg, Sales, Accounts, Corporate Finance, M & A,HR & Admin, other functions as required from time to time
- Conducting interviews
- Salary Negotiation & Issuance of Offer Letters
- Actively involved in Walk - In - Interview been conducted at the factory
- I was involved in the recruitment of Senior Level management candidates & have handled independently till the Middle Level management.
- Handling bulk Sales recruitment along with Regional Head in Metlife India Insurance Pvt. Ltd. along with issuance of Offer to the selected candidates.
- B) Training, Induction & Orientation:
- Briefing about the Organization & policies to the New Joinees
- Acclimatizing the employees to the SOPs & rules
- Preparation of Training Calendar and coordinating the training - both soft skills & sales.
- C) HR Operations:
- Joining & Exit Formalities, updating employee records in the Intranet.
- Issuance of Letter of Intent & Appointment Letter with salary break up
- Study of salary structure existing in different Tyre Companies in India and preparing a comparative study report with the tyre companies in the Group.
- Formulation of policies & formats related to the same.
- Implementation of the same throughout the Group Companies and following up time to time with the HR Depts. of the respective Group Cos.
- Attendance & Leave Records maintenance
- HR coordination with IT for allocation of IT requisites
- Grievance Handling & taking required disciplinary actions
- Actively involved in the Organization Development study conducted in Jessop & Company Ltd
- Ensuring statutory compliances related issues are in order and regular interaction with the external consultant to maintain the same in MetLife India Insurance Co. Ltd.
- D) Performance Management & Compensation Systems:
- Formulating & Implementation of Performance Appraisal System
- The process & sending the PA forms
- Preparation of PA report
- Implementation of standard PA system throughout the Group
- Involved in defining KRAs.
- Inducting the HODs with
- Involved in appraising the employees
- E) Group HRIS :
- Formulation & Implementation of HRIS System
- Preparation of the HRIS Report, Coordination for updation on weekly, fortnightly & monthly basis
- Inducting the Group Companies in implementation
- G) Employee Engagements:
- Coordinated the New Year’s Day event at the Corporate Office of Ruia Group
- Participated in conducting of celebrations of Birthdays at Corporate Office of Ruia Group.
- Actively involved in employee engagement programme and was a part of MetLife Fun Club which was responsible for implementation of the same.