Judie D'Souza
Mumbai
Summary
To obtain a position that will enable me to use my skills, educational background, and ability to work well with people.
Overview
11
11
years of professional experience
Work History
KYC Associate
Deutsche Bank
05.2017 - Current
- Sending Outreach emails for KYC to clients & collecting KYC documents
- Call/Mail Follow up with RM/Client on regular basis.
- Reviewing documents correctness and certification requirements & incase any discrepancies reaching out to the client
- Maintaining Individual MIS and updating the same on real time basis.
- Preparing overall status report of client progress & sharing it to RMs & Regional heads
- Coordinating with all stakeholders
- Team handling:- Directing & coordinating with the team on completion of targeted cases.
- 2 Eye Checker – Quality Control Check for India KYC
- Perform KYC on Simple due diligence, Regular due Diligence and Enhanced due diligence. (Low, Medium Risk) Clients.
- KYC Recertification conducted on all existing clients belonging to India
- Conducting research on the company’s sites, regulators, registrars, exchanges etc.
- Reaching out to business for missing and additional documents to ensure all information on profile is complete and accurate.
- Delivered training to new recruits, team members relating to the KYC and due diligence.
Customer Associate
FinPeace Technologies Pvt Ltd
05.2016 - 12.2016
- Dealing with customer queries related to the services
- Updating Reviews & Feedback on the Mobile App store
- Updating website and posting data on the company blog
- Dealing with Operations.
- Dealing with Banking & Finance related work of the company
- Tracking and maintaining Payments to be made by company
Assistant Manager
Kotak Mahindra Bank Limited
08.2014 - 03.2016
- Dealing with customer queries and servicing their request.
- Handling team and creation of data and operations.
- Answering queries pertaining to Privileged accounts holders and Credit Card.
Education
MBA-PGDM - Finance Management
Welingkar Institute of Management
01.2018
T.Y. B.Com - undefined
Mumbai University
01.2014
H.S.C - undefined
Maharashtra Board
01.2011
S.S.C - undefined
Maharashtra Board
01.2009
Languages Known
English, Hindi, Marathi and Konkani.
Timeline
KYC Associate
Deutsche Bank
05.2017 - Current
Customer Associate
FinPeace Technologies Pvt Ltd
05.2016 - 12.2016
Assistant Manager
Kotak Mahindra Bank Limited
08.2014 - 03.2016
T.Y. B.Com - undefined
Mumbai University
H.S.C - undefined
Maharashtra Board
S.S.C - undefined
Maharashtra Board
MBA-PGDM - Finance Management
Welingkar Institute of Management