JUGUNU V K
Edappally
Summary
Dynamic professional with over 11 years of experience in customer service and travel coordination, including a significant role at Delta Travels. Proven expertise in booking systems and document management, consistently enhancing customer satisfaction and streamlining operations. Adept at building strong client relationships and delivering exceptional service in fast-paced environments.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Telecaller cum Office Staff
Newspad
Cochin
04.2015 - 02.2020
- Handled customer inquiries as a telecaller at Newspad Cochin, providing timely and accurate responses.
- Managed daily operations and ensured efficient workflow within the newsroom.
- Coordinated communication between departments to enhance collaboration and information sharing.
- Assisted in developing editorial content and maintaining publication schedules.
travel consultant
Delta Travels
Cochin
06.2010 - 04.2014
- Consulted with clients at Delta Travels Cochin for 4 years to plan and coordinate travel itineraries.
- Developed personalized travel itineraries for clients based on preferences and budgets.
- Researched and recommended travel destinations, accommodations, and activities.
- Coordinated travel logistics including flights, transportation, and lodging arrangements.
Ticketing Staff Member
Creative Travels
kochi
04.2008 - 08.2009
Education
IATA -
AMS Cochin
Cochin04-2006
Skills
- Travel coordination
- Booking systems
- Customer relationship management
- Customer service
- Data analysis
- Content organization
Personal Information
- Date of Birth: 1981-05-04
- Gender: Female
- Marital Status: Married
- Religion: Muslim
- ID Type: Passport
- ID Number: V9233609
DECLARATIN
I hereby declare that the above mentioned information is true and correct to the best of my knowledge and belief Ernakulam 18/02/2022 JUGUNU V K
Custom Section 0
Father's Name: Kunju Mohammed
Languages
Malayalam
Native
Native
English
Advanced (C1)
C1
Timeline
Telecaller cum Office Staff
Newspad
04.2015 - 02.2020
travel consultant
Delta Travels
06.2010 - 04.2014
Ticketing Staff Member
Creative Travels
04.2008 - 08.2009
IATA -
AMS Cochin