Results-driven Technical Consulting Engineer specializing in tailored solutions and complex issue resolution. Collaborates with cross-functional teams to deliver impactful technical presentations and ensure project integration. Focused on optimizing client support and system performance through strong analytical skills. Experienced in network infrastructure design, system troubleshooting, and cybersecurity implementation, driving successful project outcomes and enhancing client satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
TECHNICAL CONSULTING ENGINEER
CISCO SYSTEMS INDIA PVT LIMITED.,
08.2021 - Current
Demonstrated expertise in data center infrastructure, including Nexus and UCS hardware.
Configured and implemented routing and switching protocols such as BGP and OSPF.
Conducted troubleshooting and analysis of network outages, ensuring prompt resolution.
Collaborated with network architects to optimize overall network performance.
Maintained system security through policy enforcement and traffic monitoring.
Guided team during P1/P2 troubleshooting for technical challenges.
Supported escalation incidents and lab reproductions for proof of concepts.
Enhanced service delivery by aligning with customer operational needs.
Analyzed customer requirements to recommend optimal technology solutions.
Assisted in troubleshooting network performance and connectivity challenges.
Engaged with clients to gather feedback on product functionality and usability.
Monitored system performance for proactive resolution of any potential issues before they become a problem for the customer.
Developed custom solutions tailored specifically for each client's needs based on their unique business requirements.
Implemented automated scripts to streamline manual tasks performed by engineers.