Jyoti Chawla
Noida
Summary
Highly skilled Technical Writer with background in developing user guides, online help, and technical documentation. Strengths include clear communication of complex information, strong project management abilities, and proficiency in multiple software tools for documentation. Previous work has resulted in improved end-user understanding, enhanced product usability, and streamlined internal processes.
Overview
9
9
years of professional experience
Work History
Technical Writer (Consultant)
GrapeCity India Pvt Ltd
03.2024 - Current
- Create and maintain comprehensive documentation for developer tools and software products
- Collaborate with developers to write and update API documentation, user guides, and tutorials
- Utilize HelpStudio, Visual Studio, Document Site, Azure, and TeamCity to produce high-quality content
- Use JIRA and Confluence for project management and collaboration
- Ensure technical accuracy and usability of all published content
Coding, Math, and Minecraft Instructor
BYJU’S Future Schools
06.2022 - 03.2024
- Delivered interactive coding lessons tailored for young learners, focusing on problem-solving and creativity
- Designed personalized learning modules to enhance logical and computational skills
TGT Science Teacher
Various Educational Institutions
01.2016 - 01.2022
- Taught science to middle and high school students while engaging in curriculum design
- Organized workshops and participated in extracurricular activities for holistic learning
Education
M.Tech - Computer Science & Engineering
Doon Valley Institute of Engineering & Technology
01.2015
B.Tech - Computer Science & Engineering
R.P. Inderprastha Institute of Technology
01.2013
Grade 12 - CBSE Board
Dyal Singh Public School
01.2009
Grade 10 - CBSE Board
Dyal Singh Public School
01.2007
Skills
- HelpStudio
- Visual Studio
- Document Site
- JIRA
- Confluence
- Azure
- TeamCity
- C
- C
- ASPNET
- HTML
- JavaScript
- MATLAB
- Windows
- Excellent written and verbal communication
- Strong research and analytical abilities
- Release notes writing
- HTML and CSS basics
- JavaScript fundamentals
- API documentation
- Localization and translation
- Online help development
- Product features highlights
- Software documentation
- Content reuse
Accomplishments
- Editor for a magazine cum newsletter in a previous organization.
- Awarded certificates for Android and SAP workshops, as well as CCNA module completion.
- Participated in TAKNEEK Fest at Kurukshetra University.
Languages
- Hindi
- English
- Punjabi
Hobbies and Interests
- Reading novels
- Exploring new technologies
- Working on hardware
Projects Research
Developed user-friendly software product documentation using tools like HelpStudio and Visual Studio., Created structured content for Document Site and managed connections with Azure., Estimation of Goel-Okumoto Parameters for Fault Prediction, Used historic data and search algorithms to predict faults in software models.
Certifications Training
- J2SE Training, NIIT, New Delhi, 6 Weeks, Online Tourist Information System
- ASP.NET Training, CMC Ltd, Delhi, 6 Weeks, Online Music Platform
- Microsoft and Intel Certified Educator
Timeline
Technical Writer (Consultant)
GrapeCity India Pvt Ltd
03.2024 - Current
Coding, Math, and Minecraft Instructor
BYJU’S Future Schools
06.2022 - 03.2024
TGT Science Teacher
Various Educational Institutions
01.2016 - 01.2022
M.Tech - Computer Science & Engineering
Doon Valley Institute of Engineering & Technology
B.Tech - Computer Science & Engineering
R.P. Inderprastha Institute of Technology
Grade 12 - CBSE Board
Dyal Singh Public School
Grade 10 - CBSE Board
Dyal Singh Public School