Jyoti Choudhary
Gurgaon
Summary
Successful Flight Attendant with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cabin Crew Member
Spice Jet Airlines
Gurgaon
01.2023 - Current
- Dealt with mechanical and passenger emergencies according to standards.
- Controlled flight environment by responding to disruptive passengers per FAA and federal guidelines.
- Completed reports on incidents involving unruly or disruptive passengers.
- Verified required equipment and related maintenance, sending parts out for service to resolve complex issues.
- Managed refreshments cart at scheduled intervals to give passengers food and beverages.
- Collected passenger trash during and after flights.
- Held employees responsible for fulfilling required duties and tasks during designated shifts.
- Helped guests locate seats and stow luggage in appropriate locations.
- Took measures during unusual conditions to maximize safety of customers and crew.
- Participated in pre-flight briefings to discuss flight details, weather and service plans.
- Checked that aircraft cabins were properly stocked with food, beverages, blankets and other items prior to takeoff.
- Scanned tickets from passengers and welcomed aboard.
- Verified that all doors were secured before take off and landing.
- Provided first aid assistance to passengers when necessary.
- Assisted disabled passengers as needed during boarding, deplaning and transfers between gates.
- Completed accurate audits of aircraft following cleaning and sanitization procedures.
- Replenished supplies in lavatories throughout the flight as needed.
- Cross-trained shift personnel in various roles and tasks by frequently rotating assignments.
Education
Pursuing Graduation
Birla Public School
PilaniSkills
- FAA Regulations
- Compliance and Regulations
- Reports and Documentations
- Lost and Found Processes
- Meeting Oversight
- Company Culture and Values
- Customer Assistance
- Administrative Tasks
- Quality Control
- Training and Mentoring
Accomplishments
- National basket ball player .
- School sports captain .
- Best grooming award in Spicejet Airlines .
Certification
- Cabin crew license .
Languages
Hindi
First Language
English
Intermediate (B1)
B1
References
References available upon request.
Timeline
Cabin Crew Member
Spice Jet Airlines
01.2023 - Current
Pursuing Graduation
Birla Public School
- Cabin crew license .
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