Jyoti Dubey
New Delhi
Summary
Dedicated administrative assistant with years of experience managing large and small offices. I have worked with numerous branches, including payroll and human resources, which allows me to facilitate an efficient workflow and improve communications between multiple departments. Expert-level proficiency with Microsoft Office. Senior executives consistently rely on me to maintain schedules, meetings, and improve customer relations.
Overview
12
12
years of professional experience
Work History
Deputy Manager Sales
Auxilo Finserve private limited
New delhi
04.2024 - 05.2026
- Led team in implementing financial solutions for clients.
- Developed and maintained strong client relationships, enhancing service delivery and satisfaction.
- Promote education loan products to prospective students planning to study overseas, conducting seminars and outreach.
- Guide applicants through the entire loan lifecycle, including eligibility checks, document collection, application submission, and disbursal.
- Maintain and nurture strong relationships with educational consultants, coaching centers, and universities to build a robust referral network.
- Tracked monthly disbursal and cross-selling targets to align performance with business objectives.
- Coordinate seamlessly with credit and operations teams to minimize loan rejection rates and expedite processing.
- Maintain accurate lead and client data on the CRM platform to track performance and pipeline status.
- Coordinated with departments to streamline processes, minimizing delays and improving service delivery.
Sr. Assistant Manager
Auxilo finserve Private Limited
10.2019 - 03.2024
- Welcoming Direct clients & walking customers at Office.
- Managing front Desk & Answers, screen and forward incoming calls.
- Managing the entire administration and facilities.
- Teaming up with other internal departments like Finance, HR & IT for smoother functions.
- Management of local purchase and Maintenance Contracts.
- Receive, sort and distribute daily email/delivers.
- Keeping tracks of all visitors, visiting our office & guiding them to concerned person.
- Petty cash transactions & employee reimbursement.
- Assisting Admin Manager in day-to-day activities.
- Maintained company confidential records.
- Organizing conferences & team get-togethers.
- Maintenance of Library and Software.
- In charge of Travel and Hotel bookings.
- In charge of Printing and stationery.
- Event management & Employee Engagement Activities.
- Assisting the HR team, Finance Manager & IT Team in their work.
- Getting the system ready for the new joiner.
- Supervision of House keeping Boy.
- Any Data entry as and when Required.
- Joining formalities for New Joiners.
- Prepare Attendance for O-source on Monthly basis.
- Renewable AMC's & contract Annually basis.
- Ensure that the stationary stock is readily available.
- Ensuring pest control & deep cleaning of the office in Regular Intervals.
- Ensuring the proper hygiene and sanitisation of the office premises on a regular basis.
Sr. Front Desk Executive
Avanse Financial services Limited
09.2014 - 09.2019
- Managing the entire administration and facilities.
- Teaming up with other internal departments like Finance, HR for smoother functions.
- Management of local purchase and Maintenance Contracts.
- Petty cash transactions & employee reimbursement.
- Assisting Admin Manager in day-to-day activities.
- Responsible for maintaining Company confidential records.
- Organizing conferences & team get-togethers.
- Maintenance of Library and Software.
- In charge of international Travel and Hotel bookings.
- In charge of Printing and stationery.
- Getting the system ready for the new joiner.
Education
MBA - HR (ADMIN)
NMIMS
Mumbai, MHBachelor of Arts - Arts
University of Delhi
Skills
- Overseeing Administration
- Administration Assistance
- Front desk management
- Multitasking Skills
- Front desk assistance
- Front desk communications
- Helpdesk support
- Comfortable performing a variety of roles
- Payroll support
- IT coordination
- Front desk reception
- Personal assistant
- Organizational point of contact
Accomplishments
Best Admin Award PAN India, 04/21
Languages
- Hindi
- English, First Language
- Hindi, First Language
Additional Information - Hobbies
- Reading Books
- Photography
- Travelling
Timeline
Deputy Manager Sales
Auxilo Finserve private limited
04.2024 - 05.2026
Sr. Assistant Manager
Auxilo finserve Private Limited
10.2019 - 03.2024
Sr. Front Desk Executive
Avanse Financial services Limited
09.2014 - 09.2019
MBA - HR (ADMIN)
NMIMS
Bachelor of Arts - Arts
University of Delhi