Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
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Jyoti Kumari

Jyoti Kumari

Ranchi

Summary

Results-oriented finance professional with over 2 years of experience in the service industry. Demonstrated expertise in banking operations, customer handling, and compliance. Proven ability to effectively manage customer issues and cultivate long-term relationships with clients. Highly articulate, enthusiastic, and passionate about building relationships, cultivating partnerships, and driving business growth. Eager to learn new skills and adaptable to working in any domain.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Deputy Manager (RBB Operation)

HDFC BANK
08.2022 - 09.2024
  • Manage day to day operation, ensuring all productivity, quality and delivery of business Service
  • Generate invoices for approved transactions and update them in the system
  • Dealing with customers and providing solutions
  • Deliver highest level of customer service
  • Perform ongoing customer due diligence including maintenance and updating of AML and KYC records
  • Ensure KYC norms are adhered to at all times
  • Enhance relationships with new and existing customers through cross-selling and service as per customer needs.

Education

PGPM (FINANCE & MARKETING) -

ICFAI BUSINESS SCHOOL, PUNE

Bachelor in Commerce (Accountancy) -

Marwari College, Ranchi

Skills

  • Team Player
  • Power BI - Desktop
  • Ability to work under high pressure
  • Proficiency in Ms excel
  • General accounting and financial transactions
  • Willing to learn new things

Certification

  • Complete training in Data Analytics and valuation using Power BI, Deloitte Touche Tohmatsu India LLP, 2021
  • Completed 1 month Internship with New Barakpoore Navchetna Welfare Society, 2019
  • Completed wealth Management certification, 2021
  • Anti Money Laundering

Languages

ENGLISH
HINDI

Timeline

Deputy Manager (RBB Operation)

HDFC BANK
08.2022 - 09.2024

PGPM (FINANCE & MARKETING) -

ICFAI BUSINESS SCHOOL, PUNE

Bachelor in Commerce (Accountancy) -

Marwari College, Ranchi
Jyoti Kumari