Jyotika Grover

As a results-driven Key Account Manager in corporate alliances and placements, My key responsibilities include lead generation, onboarding, and collaboration with stakeholders to ensure successful placement initiatives.

Onboarding Tech Hiring Partners:
- Spearhead the onboarding process for tech companies seeking talent acquisition solutions.
- Tailor engagement strategies to align with partner requirements, ensuring seamless integration and ongoing collaboration.

Lead Generation & Opportunity Identification:
- Conduct rigorous lead generation activities, identifying and targeting potential hiring partners across various tech domains.
- Leverage market insights and research to explore new tech hiring trends, staying ahead of industry demands.

• Expanded key account base by identifying and cultivating new business opportunities.
• Strengthened client relationships through regular communication and effective problem solving.
• Delivered exceptional customer service by resolving client concerns quickly and efficiently.

• Fostered strong student relationships maintaining consistent communication to understand their needs and aspirations.
• Defined payment process SOPs for Pay after placement program collaborated with legal partners to create customer-centric Income Sharing Agreement and onboarded multiple NBFCs as financial partners due to high ticket size for pay-after-placement courses.
• Increased customer service success rates by quickly resolving issues.
• Successfully closed 100 plus cases with average processing time of 5 days resulting in more than 1.5 Cr of revenue generation.
• Proficiently managed spreadsheets to organize and track student placement data as well as financial data and utilized spreadsheet tools to generate reports and support decision-making processes.
• Conducted extensive research on coding ninjas database to find potential candidates in order to increase placement count, revenue generation and growth opportunities.
• Worked well in team setting, providing support and guidance.
• Strengthened communication skills through regular interactions with others.
• Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures

• Worked closely with other interns and colleagues for knowledge sharing, skill development, and team building.
• Promoted conversion of working professionals as well as students into customers through product knowledge and product solutions to meet customer needs.
• Enhanced customer satisfaction with timely follow-ups and addressing concerns.
• Informed customers of promotions to increase sales productivity and volume.
• Contributed to team objectives in fast-paced environment.
• Supported sales team for higher revenue generation through lead qualification and prospecting.
• Developed, maintained and utilized diverse client base.