Jyotirmoy Das
Senior Associate
Kolkata
Summary
Knowledgeable senior associate skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales. Experienced Senior Associate driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems. Talented Senior Associate proficient in project planning, scheduling, and oversight. Expert in customer relations and documentation. Ready to offer three years' experience and apply skills to new role at [Company Name].
Overview
3
3
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Senior Associate
Tata Consultancy Services
08.2021 - Current
- Spoke to customers in native language to increase loyalty and establish relationships.
- Defined work plans in alignment with stakeholder requirements.
- Developed new sales opportunities through development and rollout of promotional plans.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Served as keyholder, overseeing business opening, and closing operations.
- Trained and supported new team members, maintaining culture of collaboration.
- Assigned tasks to lower-level personnel based on qualifications and skills set.
Education
Bachelor of Science - Economics
Bhairab Ganguly College
North 24 Parganas 04.2001 -
Skills
Performance Monitoring
Certification
Python Absolute Beginners (Udemy)
Timeline
Microsoft Excel Beginner to Advance level(Udemy)
03-2023
Python Absolute Beginners (Udemy)
02-2022
Senior Associate
Tata Consultancy Services
08.2021 - Current
Bachelor of Science - Economics
Bhairab Ganguly College
04.2001 -
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