Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JYOTU Singh

Patna

Summary

Dynamic Customer Relationship Officer with proven expertise at RANDSTAD INDIA, excelling in customer service and conflict resolution. Adept at enhancing client satisfaction through effective communication and team collaboration. Skilled in CRM software, I have successfully trained staff to uphold high service standards, ensuring a seamless customer experience.

Overview

5
5
years of professional experience
2026
2026
years of post-secondary education

Work History

Customer Relationship Officer

RANDSTAD INDIA PRIVATE LIMITED
Patna
10.2023 - 09.2025
  • Managed customer inquiries through various communication channels to ensure satisfaction.
  • Assisted in resolving client issues by coordinating with internal departments effectively.
  • Maintained accurate customer records using CRM software for streamlined communication.
  • Trained new staff on customer service protocols and company policies effectively.

Visual Merchandiser

Levi's
Patna
01.2023 - 10.2023
  • Trained staff on visual merchandising guidelines and product placement techniques.
  • Organized store layout, fixtures and visual merchandising standards.
  • Planned seasonal changes in store layouts, including decorations, props and other visuals.
  • Created window and in-store displays to promote new product launches.

Sales Associate

Puma
Patna
12.2021 - 11.2022
  • Assisted customers with product selection and inquiries.
  • Maintained visual merchandising standards for optimal product display.
  • Collaborated with team members to ensure a positive shopping experience.
  • Handled customer complaints and resolved issues in a professional manner.

Customer Relationship Officer

V MART RETAIL LIMITED
Patna
12.2020 - 10.2021

Education

+2 Sinior Secendory High School
Saran, India

Skills

  • Customer service
  • Team collaboration
  • Visual merchandising
  • Conflict resolution
  • Communication skills
  • Customer relations

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Timeline

Customer Relationship Officer

RANDSTAD INDIA PRIVATE LIMITED
10.2023 - 09.2025

Visual Merchandiser

Levi's
01.2023 - 10.2023

Sales Associate

Puma
12.2021 - 11.2022

Customer Relationship Officer

V MART RETAIL LIMITED
12.2020 - 10.2021

+2 Sinior Secendory High School
JYOTU Singh